Keyes Mission Hills Hyundai

I can’t remember the name of the gentleman who waited on me, but he was excellent. me, but he was excellent. More

Awesome experience. Best team to work with ever!Bobby Awesome experience. Best team to work with ever! Bobby the sales manager, Chris the salesperson, and Sean the finance person. Incredible! You j Awesome experience. Best team to work with ever! Bobby the sales manager, Chris the salesperson, and Sean the finance person. Incredible! You just cannot find this kind of customer service anywhere! More

I arrived for my service appointment on time, I didn't have to wait. I was greeted promptly by service rep, Oscar. He processed my paperwork right away, explained the services to be done and then got my have to wait. I was greeted promptly by service rep, Oscar. He processed my paperwork right away, explained the services to be done and then got my shuttle service right away. My first time at this dealer's service department and I had a great experience. More

the bow tie guy was good. We set up the deal with mcgregor over the phone and they held to it.The people were personable and the car is great. mcgregor over the phone and they held to it.The people were personable and the car is great. More

I dealt with Chris and he was most helpful. Manny also helped. There were a couple glitches to deal with. A second key and a light bulb. And there some nicks on the exterior that are being taken care of. helped. There were a couple glitches to deal with. A second key and a light bulb. And there some nicks on the exterior that are being taken care of. The processing of my trade-in and the purchase was also done with attention and care. Very good experience. Thank you! More

Keyes Mission Hills Hyundai is where I go for high quality service of my Hyundai Elantra GLS not only because of their outstanding professional vehicle service, but also because of their great custome quality service of my Hyundai Elantra GLS not only because of their outstanding professional vehicle service, but also because of their great customer care and valued service discounts. More

This dealer's service was quick and the representative was very kind to me and my wife. The waiting area inside and outside was clean. was very kind to me and my wife. The waiting area inside and outside was clean. More

This is the 2nd car I have purchased from Keyes Mission Hills Hyundai. Their customer service is very good and their employees very helpful. Overall, I am very satisfied with Keyes Mission Hills Hyundai. Hills Hyundai. Their customer service is very good and their employees very helpful. Overall, I am very satisfied with Keyes Mission Hills Hyundai. More

Jonathan Enriquez does an excellent job. He goes above and beyond to please everyone. Very courteous staff in the service department .keep it up everyone!! and beyond to please everyone. Very courteous staff in the service department .keep it up everyone!! More

Abysmal customer service. The main salesperson I negotiated with (Jesse) was very rude. Another salesperson I spoke with stated that their manager instructed them to just hang up the phone if custom negotiated with (Jesse) was very rude. Another salesperson I spoke with stated that their manager instructed them to just hang up the phone if customers called requesting invoice prices. I purchased a 2021 Ioniq Plug-in. I love the car I do wish I purchased it elsewhere, but I did not feel like going through the whole negotiating process all over again. The car was however missing the floor mats. I stated this before driving off. They gave me a due bill and said it would be ordered. I called yesterday and asked about the floor mats and I was assured they were ordered with their service department. I called their service department today and asked if an order had been placed for such parts and the service rep confirmed no such order had been placed. I have not received any follow up calls from Jesse regarding these issues that he's well aware of. There was also a scuff on the bumper that needs to be fixed and it doesn't look like that is being addressed either. The only bright spot in this buying experience was their finance manager. The finance manager was very professional and helpful and was also able to get me the wear and tear coverage without my payment going up. More