Keyes Toyota
Van Nuys, CA
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365 Reviews of Keyes Toyota
Keyes must have greater purchasing power than other dealerships because they were able to offer a bigger inventory of vehicles than other dealers. Follow-up by sales rep was outstanding. They w dealerships because they were able to offer a bigger inventory of vehicles than other dealers. Follow-up by sales rep was outstanding. They were very willing to negotiate price and trade-in value. A nice experience. More
Have bought a number of Toyotas from the Van Nuys spot. Always have had excellent service. Every one is helpful, especially in understanding what is needed on the car. (yes this is a woman!!). For time Always have had excellent service. Every one is helpful, especially in understanding what is needed on the car. (yes this is a woman!!). For times one can wait for the car, the inside area for us at Keyes is fabulous; like a small vacation. More
The product specialist Memki is very knowledgeable, courteous and helped us through the process and no long wait for us. I highly recommend Toyota Van Nuys. courteous and helped us through the process and no long wait for us. I highly recommend Toyota Van Nuys. More
I have been getting services at Toyota Of Van Nuys for some time but this last service was the best yet I knew what to expect and John F. made sure to answer my questions. some time but this last service was the best yet I knew what to expect and John F. made sure to answer my questions. More
I had a battery problem and had no time to schedule an appointment. They took me in, diagnosed the issue (had nothing to do with battery) fixed the problem and was on my way. Thanks Kirk!!! appointment. They took me in, diagnosed the issue (had nothing to do with battery) fixed the problem and was on my way. Thanks Kirk!!! More
I have been very unhappy with service at other Toyota dealers that are closer. I bought my car barely used from a family friend so did not have a purchase experience at Toyota. Very early on, I stopped dealers that are closer. I bought my car barely used from a family friend so did not have a purchase experience at Toyota. Very early on, I stopped at this dealership because I was driving by and needed a clock adjustment. It was a great experience but Keyes is a haul from where I live. After trying three other dealers for service (the two closest to me were the worst), I returned yesterday for a 30K mile service. Terrific experience, transparent and helpful. David made an effort to "connect" with his customer instead of treating it like just another transaction. Inconvenient, I will go back. More

