
Keyes Toyota
Van Nuys, CA
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362 Reviews of Keyes Toyota
take my car At 10 totoyota care and change battery kirk oliva rosa help me and we agree for this he tell me the aprox price and I say good after 4 hours they dont change the battery when ask this guy do oliva rosa help me and we agree for this he tell me the aprox price and I say good after 4 hours they dont change the battery when ask this guy dont explain why dont change battery just dont say nothing no say sorry nothing in this moment he ask me if I want to install battery after 4 hours just perform toyota care and after need to wait long time to bring my car this guy just take a seat in his office and I need to find help with casiers because this guy dont care I say say waiting too much time fir my car one guy tell they dont find you car incredible this day arrive late to my job because this service time and release of my car was horrible this employees dont care about customers More
im on the dealer before 9am coz my appt. is 9am.. and then the guy said i need to wait like 1 1/2 hr.to 2hr.before my car done. then suddey i recieve a call after 2hr.he said i need to wai is 9am.. and then the guy said i need to wait like 1 1/2 hr.to 2hr.before my car done. then suddey i recieve a call after 2hr.he said i need to wait another 3 more hr.coz the mechanic is on lunch break thats was 11am and he said the mechanic there be back at 1:30pm. im so very upset that time.thats why i made an appt..that why i cancelled my appt.that time coz i dont want to wait another or morethan 4hr.agian. More
Got to my appt. early was told 1 1/2-2 hour wait. For a Recall. 4 1/2hours later I got my car back! BUT… I had to check in on it. NO ONE CALLED ME OR CHECKED IN WITH early was told 1 1/2-2 hour wait. For a Recall. 4 1/2hours later I got my car back! BUT… I had to check in on it. NO ONE CALLED ME OR CHECKED IN WITH ME AND I WAS IN THE WAITING ROOM!!! This is way after I bought my car I only went for a check up that came with or I go for recalls. CUSTOMER SERVICE IS NOT THERE THING UNLESS THEY ARE SELLING YOU A CAR!!! Once they get your money for a car, your someone who can wait all day long for them to work on you car. Thank you for your time More
This dealership has always been my go-to when it comes to car buying. I had the pleasure of having Ali Akhavan help me through the process. I absolutely admire his honesty, time and patience with me. I highl car buying. I had the pleasure of having Ali Akhavan help me through the process. I absolutely admire his honesty, time and patience with me. I highly recommend them! More
The service advisor was very helpful and explained what needed attention. There were several things that needed work and he recommended the one that was the most important since I didn't want to do all of needed attention. There were several things that needed work and he recommended the one that was the most important since I didn't want to do all of them due to their expense at this time. More
Not professional. They give me one price on invoice than different one o. Email confirmation. Very rude people including management They give me one price on invoice than different one o. Email confirmation. Very rude people including management More
Keyes Toyota Service Center always carry’s excellent services. My two Toyota cars performed the quality when driven inspite both are older cars 2001 and 2007. services. My two Toyota cars performed the quality when driven inspite both are older cars 2001 and 2007. More