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Keyes Toyota

Van Nuys, CA

4.1
359 Reviews

5855 Van Nuys Boulevard

Van Nuys, CA

91401

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359 Reviews of Keyes Toyota

May 05, 2023

I was pleased how fast and efficient my car was serviced . I love my new tires and drive with all confidence that my care is fine. More

by Almut.schroeder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hudson Wallbank
May 08, 2023 -

Keyes Toyota responded

Thanks for the kind words! Our service technicians work hard to provide a quality customer experience and we're glad to hear they succeeded. Let us know if there is anything else we can do for you. We hope to see you again soon!

April 28, 2023

This dealership has always been my go-to when it comes to car buying. I had the pleasure of having Ali Akhavan help me through the process. I absolutely admire his honesty, time and patience with me. I highl More

by PatM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali Akhavan
May 01, 2023 -

Keyes Toyota responded

Hi Pat, Nothing makes us happier than hearing about positive experiences like this. We’re glad to be your go-to dealership. Happy driving!

April 24, 2023

I like going to this dealership I was given recommendations on the services that I need but was not pressured to get them done right away More

by Fsazon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Sanchez
Apr 26, 2023 -

Keyes Toyota responded

That's great to hear. Thanks for the positive feedback and we look forward to your next visit!

April 20, 2023

Very freindly, efficient and customer oriented, they care about the customers , and meet customer needs More

by Casey I’m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hudson Wallbank
Apr 24, 2023 -

Keyes Toyota responded

Thank you so much for the great review! We're pleased to hear you had such a great experience. Drive safe!

April 20, 2023

The service advisor was very helpful and explained what needed attention. There were several things that needed work and he recommended the one that was the most important since I didn't want to do all of More

by darlenemandelstam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Sanchez
Apr 24, 2023 -

Keyes Toyota responded

We are glad you had a positive experience, Thanks for reviewing. Have a wonderful day!

April 18, 2023

Not professional. They give me one price on invoice than different one o. Email confirmation. Very rude people including management More

by brown69
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Hudson Wallbank
Apr 24, 2023 -

Keyes Toyota responded

Thank you for sharing your concerns. We apologize for how the situation was handled and would like an opportunity to discuss this further. Please contact our General Manager at jsarvey@keyestoyota.com. We look forward to working with you to reach an appropriate resolution. Thank you for your business and your feedback.

April 18, 2023

Keyes Toyota Service Center always carry’s excellent services. My two Toyota cars performed the quality when driven inspite both are older cars 2001 and 2007. More

by Josephine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk
Apr 19, 2023 -

Keyes Toyota responded

Thank you for trusting us with your vehicles, Josephine! We appreciate the opportunity to get your car running like new. Please let us know if there is anything else we can do for you. Drive safe!

April 17, 2023

My first encounter with sales was dreadful, I met someone who was waiting outside and he completely blew me off. Reached out through the website and Karen was very very helpful. I went in and while More

by sagechick1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Cruz, Finance not sure of name and illegible on contract, Hudson Wallbank
Apr 24, 2023 -

Keyes Toyota responded

Thanks for your honest feedback. We're sorry you had a bad experience. If you'd be willing, we'd love a chance to speak with you directly about your visit. Please feel free to email our General Manager at jsarvey@keyestoyota.com. Thank you.

April 14, 2023

VERY THANKFUL TO THE PERSON WHO HELPED US. HE WENT OUT OF HIS WAY TO HELP US WITH THE PAPERWORK, EXPLAIND EVERYTHING DITAIL BY DITAIL. More

by Margarit
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ARMANI MINASYAN, Hudson Wallbank
Apr 17, 2023 -

Keyes Toyota responded

So glad you had a great experience, Margarit. See you next time!

April 13, 2023

As always, pleasant, attentive and helpful employees. I wish they had the cookies and fruit back More

by marga723
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy Sanchez
Apr 17, 2023 -

Keyes Toyota responded

Hi, that’s wonderful to hear. Thanks so much for leaving us a review. Have a great day!

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