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Keyes Toyota

Van Nuys, CA

2.7
365 Reviews

5855 Van Nuys Boulevard

Van Nuys, CA

91401

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365 Reviews of Keyes Toyota

February 08, 2022

Service was okay. The service consultant who helped me did not identify himself nor did was he wearing a name badge. So I became frantic looking for him and my car when I later had a question. Weird exper More

by randalljoyce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni Rodriguez
Feb 10, 2022 -

Keyes Toyota responded

Randall, Thanks for bringing this to our attention. please know that we will be sharing this feedback with our team. We appreciate your business and hope to work with you again.

February 08, 2022

Chris helped me and was very professional and I was very happy with his service More

by mavisbaynard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris in service Department , Hudson Wallbank
Feb 10, 2022 -

Keyes Toyota responded

Thanks for the 5-star rating! We appreciate your business and look forward to seeing you again!

February 08, 2022

My visit this time was amazing experience, the service consultant John Fildisis checked in me in 4 minute after arrive in service center, and so fast checked in proses ever seen in dealer! and called me More

by Ramin K
Recommend Dealer
Yes
Employees Worked With
John fildisis
Feb 10, 2022 -

Keyes Toyota responded

Thank you for choosing us to service your vehicle! We appreciate the kind words regarding our staff, and we look forward to seeing you again!

Feb 10, 2022 -

Keyes Toyota responded

Thanks for the 5-star rating! We appreciate your business and look forward to seeing you again!

February 04, 2022

Very friendly staff, helpful and fast to respond to any customer in very organized manner More

by May
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Nijad
Feb 07, 2022 -

Keyes Toyota responded

Thanks for the 5-star rating! We appreciate your business and look forward to seeing you again!

Feb 07, 2022 -

Keyes Toyota responded

Thanks for the kind words, May! We appreciate your business and look forward to working with you again!

February 03, 2022

Sam Nejad has been my service consultant for the last 3 years. He has always been attentive and very fair with us. I have three trucks and bring them only to Keyes. Even if there is "bad" news, Sam will e More

by peters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Nejad, Hudson Wallbank
Feb 07, 2022 -

Keyes Toyota responded

We appreciate your loyalty to our dealership! Thanks for your time and we look forward to your next visit.

February 03, 2022

I purchased my car from the pre-owned selection at this location and have been servicing the car here ever since. From my purchase to every maintenance visit, I've been very impressed with the level of pro More

by Rachel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John F., Hudson Wallbank
Feb 07, 2022 -

Keyes Toyota responded

Congrats on your new vehicle, Rachel! We appreciate your business and hope to see you again!

February 03, 2022

Thank you Mehrad, Allen and Evan! I love my car! I will never go any place but Keys! I have never seen a dealership that worked so hard for their customers. You three gentleman went out of your way to make More

by Suzanne Fouke-Black
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Rezaie, Evan Hoffman, Mehrad Shahirfar
Feb 07, 2022 -

Keyes Toyota responded

Thank you for the awesome review and 5-stars, Suzanne! We appreciate your kind words and hope to see you again.

February 02, 2022

it is a good dealer, the attention is special they help me to choose my better option about new car] or buy my lease car More

by mchavez019
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
rene, Hudson Wallbank
Feb 07, 2022 -

Keyes Toyota responded

We appreciate the kind review! Please feel free to reach out if you have any questions. Safe travels!

Feb 07, 2022 -

mchavez019 responded

I am satisfied with service that they gave me, thank you

January 31, 2022

Took my car in for a recall and after they returned it back to me, I noticed the armrest was broken. I notified them and the manager with the rest of them were trying to convince me I brought it in that w More

by Petrosgazazyan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Derek Handigian
Feb 02, 2022 -

Keyes Toyota responded

Petros, Thank you for sharing your experience with us. We would like the opportunity to discuss this matter with you further to learn exactly what happened during your appointment. Please email our General Manager at jsarvey@keyestoyota.com. We appreciate your time and hope to reach a solution.

January 31, 2022

Very profecinal and helpful they work with you a commuted you needs Also the financial group very helpful More

by Roman.gamez
Recommend Dealer
Yes
Employees Worked With
Oscar Rodriguez sales and Alvaro finanance
Feb 01, 2022 -

Keyes Toyota responded

Thanks for taking time out of your day to review us. We look forward to serving you again soon!

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