Keyes Toyota

Excellent service. Extremely expensive, but they know what they’re doing. Dave Parada is an excellent advisor. Extremely expensive, but they know what they’re doing. Dave Parada is an excellent advisor. More

professional and very friendly. i will recommend to other toyota owners. pls. start to wash the car again. covid is gone. no reason. i will recommend to other toyota owners. pls. start to wash the car again. covid is gone. no reason. More

2006 Camry LE - My alternator gave up. I had the car towed to Keys to get replaced. Next day I was called by the service advisor with the price of about $850.00 to replace the alternator I had the car towed to Keys to get replaced. Next day I was called by the service advisor with the price of about $850.00 to replace the alternator. I said to go ahead and do the work but asked for the old part. I was told that there was a core charge of $75.00 which I would have to pay if I wanted the old part. A core charge is only on REBUILT parts. I assumed I was getting a new alternator. Customers must be told prior to the service if the part is new or rebuilt. No one would tell me the hourly rate charged but labor was $250.00. Even a novice can change an alternator in an hour or less. Dealer is service is over rated, this repair could have been done for half the $850 I was charged by an independent mechanic. More

Sam Nejad, the service advisor, is very courteous and knowledgeable. He gives excellent service that makes me go back for my car’s maintenance service and other problems. knowledgeable. He gives excellent service that makes me go back for my car’s maintenance service and other problems. More

Marcos the person that helped was excellent and knowledgeable, he was on top of everything I’m out of there before the time that he told me. thank you 🙏🏻 knowledgeable, he was on top of everything I’m out of there before the time that he told me. thank you 🙏🏻 More

At this point, I am not very happy. The touch screen for the radio does not work. In order to fix it, we had to prepay S1432.79 including the tax. I had the impression that it would The touch screen for the radio does not work. In order to fix it, we had to prepay S1432.79 including the tax. I had the impression that it would arrive within a week. A weak later I called and was told that it is not know when when it would arrive as it wasn't available. The bill is due this month and it is doubtful that it will arrive this month. To me that is not fair to the customer. More

they were unbelievably not helpful. I put a deposit on a new car and went in to p/u the new car at 9:40 am and sat there for 1 hr without getting any help. i came there to buy a car. w I put a deposit on a new car and went in to p/u the new car at 9:40 am and sat there for 1 hr without getting any help. i came there to buy a car. wouldnt go there again. after i walked out got a call from a mgr named geogre morales, again no help, no empathy More

Few days ago, I traded my 2012 Prius C with a 2018 Prius C. Armani Minasyan made the experience Pleasant, professional and efficient. C. Armani Minasyan made the experience Pleasant, professional and efficient. More

I traded in my last lease vehicle Rav4 and leased the new Corolla Cross ( which i like very much... except that they leave off some fun electronic features, I don't know why... i suppose they will add th new Corolla Cross ( which i like very much... except that they leave off some fun electronic features, I don't know why... i suppose they will add them on as time goes on....like they did with the Rav4.) I was out of there in about 3 hours... so yea!!! More

I have been happy with Keyes Toyota. The agent I worked, Ed Sanchez, was terrific. And I liked it even more because they now have a popcorn machine!!! And hot chocolate!!! The agent I worked, Ed Sanchez, was terrific. And I liked it even more because they now have a popcorn machine!!! And hot chocolate!!! More