Keyes Woodland Hills Buick GMC Cadillac

Outstanding Quality Of Service And Staff The honesty of the staff and quality of service I always receive is the reason why I drive across town through traffic for anything my Escalade needs. The honesty of the staff and quality of service I always receive is the reason why I drive across town through traffic for anything my Escalade needs. Sam and Jessy at service has treated my time and my car with so much importance every single time that they've simply become the best in my book! More

Outstanding salesman and dealership staff Highly impressed with the way our salesman listened to us and helped us get the car we wanted. He returned our calls promptly and gave us the inform Highly impressed with the way our salesman listened to us and helped us get the car we wanted. He returned our calls promptly and gave us the information we needed to make our selection. The manager was extremely helpful as well. It was the easiest transaction we have had at a dealership so far! More

Efficient dealership service department The service department is courteous and works to give you satisfaction. They fixed my brakes for me, changed the oil and gave me a clean car. They we The service department is courteous and works to give you satisfaction. They fixed my brakes for me, changed the oil and gave me a clean car. They were able to return my car the same day. They got me a ride home with Lyft. How nice. Sam Masuck is a fine man. More

Premium Service Easily scheduled mileage-based service for a Saturday, using the myGMC app installed on my iPhone. The dealership confirmed by using all of my preferr Easily scheduled mileage-based service for a Saturday, using the myGMC app installed on my iPhone. The dealership confirmed by using all of my preferred options and followed up prior to the appointment in case I had changed my plans or forgotten. I was greeted as I drove up and again upon meeting my Service Advisor. We discussed what maintenance was to be performed, as well as an estimate of the cost and anticipated time required. After enjoying complimentary coffee and WiFi I walked away for some exercise, followed by lunch. I was contacted when my vehicle was ready and must add that courtesy shuttle service was an available option. Printed and more detailed electronic documents were provided at the close of the transaction. The dealership service model can be a very satisfying experience for all parties involved and Keyes in Woodland Hills is a testament to that. More

Service Excellent customer service and attention to client’s request. Service representative Allen addressed all my requests and timely updated me on the stat Excellent customer service and attention to client’s request. Service representative Allen addressed all my requests and timely updated me on the status of my order. He is very cordial and professional and nice person to work with. More

Great service Allen our advisor was amazing and was able to complete the repair on my terrain. Very happy for his kind deamonor too. My car was ready when promised Allen our advisor was amazing and was able to complete the repair on my terrain. Very happy for his kind deamonor too. My car was ready when promised and I am super happy with it More

Service The Service Department at Cadillac Keyes in Woodland Hills has great customer service and is always quick and professional. I’ve never had an issue i The Service Department at Cadillac Keyes in Woodland Hills has great customer service and is always quick and professional. I’ve never had an issue in the 6 years I have had my SUV serviced there. More

Denali A/C Great service by Allen and team. Ensured the service was covered by extended warranty and communicated effectively so that I could manage my day. Car Great service by Allen and team. Ensured the service was covered by extended warranty and communicated effectively so that I could manage my day. Car was clean and work was excellent. More