Keystone Chevrolet
Sand Springs, OK
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Worst experience.Didn’t disclose that the car i Worst experience. Didn’t disclose that the car i purchased had a branded title on it After purchasing my car 2 weeks later the engine light came o Worst experience. Didn’t disclose that the car i purchased had a branded title on it After purchasing my car 2 weeks later the engine light came on when taking my car back in to get looked at. MIKE WEST insisted that he didn’t have to fix it and “the deal was done” After haggling with them they agreed to fix it kept my car for two days without looking at it. They called me to come pick it up And the engine light was back on before even went 10 min off the lot. They just cleared the computer to turn the light off instead of fixing it. They keep telling me nothing can be done about it the deal has been financed and I’m out of luck. They don’t care about their customers only a paycheck. More
We went looking for a vehicle at several dealerships for months and was not taken seriously or was treated rudely or ignored, until we met Desiree Oberdoester at Keystone Chevrolet in Sand Springs. She came months and was not taken seriously or was treated rudely or ignored, until we met Desiree Oberdoester at Keystone Chevrolet in Sand Springs. She came right out and was courteous and respectful. She worked hard to find something that would work for us and made the buying experience fun. We bought a new truck rather than a used one, if I am spending that much money, it should be enjoyable. Thanks, Desiree. More
I got taken by keystone Chevy, traded in fully loaded Silverado for a junkie 2013 GMC Sierra that had gravel In the frame of the truck,had body damage from having tool box xs ripped out had broken interi Silverado for a junkie 2013 GMC Sierra that had gravel In the frame of the truck,had body damage from having tool box xs ripped out had broken interior door handle, been repainted clear coat peeling off, this truck was multiple owner oil field company's work truck driven in Canada, this ended up costing with my trade in 29,995 it's sorry place to buy any vehicle from I warn everyone now this dealership is going to Robb you of your hard earned money, don't believe the cheap commericals you hear on the radio I wonder how much money they pay the guy on the radio 92.9 too tell people flat out lie's this place is a bad dealership period...... More
James Irvine was very professional, honest, and is willing to go above and beyond to help. he is a good representation of what a good salesman should be. and was happy to answer every and all question willing to go above and beyond to help. he is a good representation of what a good salesman should be. and was happy to answer every and all questions. More
Just bought a new 2021 truck this weekend and traded in ours. Our salesman was Hootie! Knowledgeable and a great guy! He answered all our questions. Made us feel like family! Highly recommend! ours. Our salesman was Hootie! Knowledgeable and a great guy! He answered all our questions. Made us feel like family! Highly recommend! More
Might and everyone else went above and beyond to get us a car. We are happy with the car we got. We will be returning in the future. Thank you! car. We are happy with the car we got. We will be returning in the future. Thank you! More
We brought a car in to have a warrantied part changed. They refused to change it, charged us $145 to scan it, and told us it was over $3,000 worth of other stuff that needed to be fixed. We took it back They refused to change it, charged us $145 to scan it, and told us it was over $3,000 worth of other stuff that needed to be fixed. We took it back to our mechanic and paid for it to be fixed and all the other problems went away. They tried to scam us and overcharge us and were rude, and condescending to us. Would not recommend their service department at all. More
Ryan Siau at Keystone was amazing, laid back, and did his best to get us in a vehicle we were in love with! Worth the drive to Keystone Chevrolet all the way from Kansas! Will recommend to everyone I know! best to get us in a vehicle we were in love with! Worth the drive to Keystone Chevrolet all the way from Kansas! Will recommend to everyone I know! More