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Keystone Volvo of Berwyn

Berwyn, PA

4.7
609 Reviews

497 E Lancaster Ave

Berwyn, PA

19312

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Showing 609 reviews

September 14, 2025

Dropped car of for regular service at 10:30 AM. Waited in the area all day for regular service to be completed. Dealer service center called at 3:30 PM, saying the service would be complete, and th More

by forums_infancy8r
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean
Sep 15, 2025 -

Keystone Volvo of Berwyn responded

We apologize for the inconvenience and miscommunication that occurred during your service visit. It's never our intention to cause such frustration or disrupt your schedule. We appreciate your feedback and would like to discuss how we can make this right with you. Please feel free to reach out to me so we can have a conversation. Thank you, Benjamin Stein - General Manager - (610) 647-1800

September 06, 2025

Worked hard and communicated with us throughout the service as repairs progressed Appreciate that very much More

by lloyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince
Sep 08, 2025 -

Keystone Volvo of Berwyn responded

Lloyd, thank you for sharing your feedback about our helpful and communicative service team's efforts! We'll see you next time, here at Keystone Volvo of Berwyn!

August 21, 2025

I’ve had one of my best repair experiences on my last visit. Thank you very much More

by d1hillj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince, Steve Owens, Gregg McDougall, Diana Lanshe, Jon Morrison
Aug 25, 2025 -

Keystone Volvo of Berwyn responded

We are happy to hear from you! Thank you for choosing Keystone Volvo of Berwyn.

July 12, 2025

Best ever service dept. Joe & Julio for their valet skills and friendly customer service. Larry who describes what is needed and explains options. And all the guys in the s More

by M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry
Jul 14, 2025 -

Keystone Volvo of Berwyn responded

Thank you for your great review of our team at Keystone Volvo of Berwyn! Larry, Joe, and Julio will be grateful for the kind words. We appreciate your business and hope to see you again!

June 15, 2025

Excellent service, great price. Keystone has serviced this vehicle for the past 200,000 miles. More

by obenski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Morrison
Jun 16, 2025 -

Keystone Volvo of Berwyn responded

Thanks for the excellent review of Keystone Volvo of Berwyn! See you down the road!

May 13, 2025

Keeps my C70 in tip top shape. She is 13 years old and runs like new. All of my C70 maintenance has been done by Keystone. From a beautiful loner car to valet service, Keystone is More

by Lisa P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Morrison
May 14, 2025 -

Keystone Volvo of Berwyn responded

Lisa, it's wonderful to hear that your C70 is running like new with the help of our team at Keystone Volvo of Berwyn! We're delighted you appreciate our customer-focused services. Thanks for trusting us with your vehicle's care!

January 30, 2025

Always very clear as to work that needs to be done and the cost of parts and labor More

by phutch6381
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince in service , David Jurgensen, Diana Lanshe
Jan 31, 2025 -

Keystone Volvo of Berwyn responded

We are grateful to have earned your business. Thanks for taking the time to leave us a review! - The Keystone Volvo of Berwyn Team

January 23, 2025

Had my Volvo serviced today at Keystone. Kelly made sure all was ready before I arrived. Driver's Seatbelt wasn't working properly. It was replaced and warranty was honored. Sparkplug al More

by pennyr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Carter
Jan 23, 2025 -

Keystone Volvo of Berwyn responded

Thank you for sharing your experience with us at Keystone Volvo of Berwyn! We're delighted to hear that Kelly and the team took great care of your service needs, ensuring everything was in top shape. Safe driving ahead!

December 02, 2024

I recently had the amazing pleasure of working with Kevin Whalin at Keystone Volvo and it was such a lovely experience. Kevin was so attentive, helpful and wonderful to work with! He was a tremendous help, f More

by AFE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Whalin
Dec 02, 2024 -

Keystone Volvo of Berwyn responded

We're delighted to hear that Kevin made your experience at Keystone Volvo of Berwyn so enjoyable and seamless! Our team takes pride in providing attentive service, and it's great to know you found the best deal with us. Thank you for recommending Kevin, we appreciate your support!

November 26, 2024

I felt invisible; walked into showroom, no one appeared to notice me, I walked out More

by Sharonbsherry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark
Nov 27, 2024 -

Keystone Volvo of Berwyn responded

Customer service is our priority and it's disappointing to see this review. I would be grateful for the chance to speak with you about your experience to see how I can help. In the event that I can't locate your contact information, would you please contact me directly? Thank you, Benjamin Stein - General Manager - (610) 647-1800

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