
Keystone Volvo of Berwyn
Berwyn, PA
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Car Buying Made Wonderful for the FIRST Time Jordan Pavillard was a spectacular person to work with. Nice personality. My experience was one of no stress, no manager coming to check why I wasn't Jordan Pavillard was a spectacular person to work with. Nice personality. My experience was one of no stress, no manager coming to check why I wasn't buying today, none of the stuff you usually encounter at a dealership. No waiting for 30 minutes at Jordan's desk while he checked with the manager so I would not slip out the door without buying. Jordan had all the pricing available as he needed it, and made the price commitment to me. He even worked out the lease payment per month. But I still had to think about it for a few days first. Based on the time frame that I shopped for my 2017 S60 Inscription AWD Platinum, the factory incentives, and the Costco Auto Program price incentives, I knew I could not secure a car like this again at this price if I did not seize the opportunity! So I went back, a few days later, took a test drive by myself, down Rt. 202 and back again. The S60 is a great car! I told Jordan that I liked it. We verified the color and interior and he said he would have it by Saturday the day I wanted to pick it up. I expected to sign a Buyer's Order or leave a deposit. None of that. I really wondered if I just leased a car or not? But sure enough, I had the car that Saturday. Jordan did all the paperwork, and I was in and out in a short period with Jordan spending most of the time going over the features of the car. It is the only way to treat your customer and it demonstrates the faith Keystone Volvo places in Jordan, their sales personnel, and their customers, particularly new ones like me! More
Great experience!! Would definitely recommend Jordan! Had a great experience with him. If you’re looking for a volvo you should visit keystone volvo of Berwyn! Thanks J Would definitely recommend Jordan! Had a great experience with him. If you’re looking for a volvo you should visit keystone volvo of Berwyn! Thanks Jordan! More
Seamless experience Jordan was easy to work with, very efficient, knowledgeable, and attentive. He got us everything we wanted and more. He never wasted our time or appli Jordan was easy to work with, very efficient, knowledgeable, and attentive. He got us everything we wanted and more. He never wasted our time or applied pressure. More
Dream Car, Dream Experience As a first time Volvo owner, I am definitely sticking with the Volvo brand & with Keystone Volvo, Berwyn. Alan Kirsch provided exceptional service, th As a first time Volvo owner, I am definitely sticking with the Volvo brand & with Keystone Volvo, Berwyn. Alan Kirsch provided exceptional service, that was smooth, insightful, patient and consistent. The car shopping process is arduous for me, but Alan's guidance, helped me to narrow my choice and get into the car that I had been dreaming about for years, with absolutely no hassle. Top notch service, top notch dealership. I also appreciated the consistent follow up by phone and by email. in preparing to leave the country for a trip, this lessened anxieties around completing the process seamlessly. Excited about my Volvo and about the wonderful experience I had purchasing it! More
the best deal, and great service. This is our 3rd Volvo with keystone. They let me handle everything over the phone/email, and the new car and paperwork waiting when I come in..no was This is our 3rd Volvo with keystone. They let me handle everything over the phone/email, and the new car and paperwork waiting when I come in..no wasted time! They are great..as for Alan! More
Great experience! Everyone at Keystone Volvo is a top notch, professional! Alan, we wouldn't want to buy a car from anyone else. Peter you tech knowledge is fantastic. Everyone at Keystone Volvo is a top notch, professional! Alan, we wouldn't want to buy a car from anyone else. Peter you tech knowledge is fantastic. Steven, thanks for your attention to detail and Justin thank you for the installation of the dog gate. You guys are the BEST!!! More
A great experience My wife and I were in a search of a luxury 7-seater SUV and were actually just doing our due diligence, test driving all the different 7 seaters. Afte My wife and I were in a search of a luxury 7-seater SUV and were actually just doing our due diligence, test driving all the different 7 seaters. After our initial test drive at Keystone Volvo of Berwyn, we did not expect to come back. However, our interactions with Alan Kirsch suggested that he heard both our interests and concerns about what we were looking for in a car and wanted to work with us to find a good fit. That encouraged us to come back for a longer test drive including highway driving. Alan was patient and straightforward with us, yet engaging and responsive to our car needs. The staff at Keystone are truly "no pressure, no hype," but that does not mean that they are inattentive. They are very much attentive and responsive. We ended up with an XC90 T8 Inscription Hybrid and could not be happier with both the car and the price we paid for it. It is a certified pre-owned stunner, owned for less than a year. Benjamin Stein, owner and sales manager, was impressive. We found him to be open, honest and directly responsive to all our questions related to the transaction and equally knowledgeable about the vehicle and its technology. Working with him to finalize the deal was smooth and seamless. We arrived an hour before closing time and did not finish until well after closing. Yet, we never felt rushed. Even after the deal was done, Both Ben and Alan stayed with us to ensure we understood the car and its new technology well enough to drive home confidently that evening. We left feeling as if we had established what will be a positive, long term relationship with the dealership. More
Great Service ! Very easy and fast experiance. I knew what I wanted and we were able to come to a very fair price in less then 10 min. In less then an hour of walki Very easy and fast experiance. I knew what I wanted and we were able to come to a very fair price in less then 10 min. In less then an hour of walking in I was driving away with a new car. Would recommend to anyone. Jordan is awesome and highly recommend him. More
A good place to buy a car! This was the first time I had bought a car from a dealership in 18 years. Alan was a pleasure to work with on my Subaru. Very professional. This was the first time I had bought a car from a dealership in 18 years. Alan was a pleasure to work with on my Subaru. Very professional. More
3 cars purchased at this dealership All around wonderful experience, Purchased a total of 3 Volvos over the years! Purchased a XC90 on 7/31/2017 from Alan Kirsh. He was super customer fr All around wonderful experience, Purchased a total of 3 Volvos over the years! Purchased a XC90 on 7/31/2017 from Alan Kirsh. He was super customer friendly and made the car buying experience a pleasure! The service department is the best!!! More