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Keystone Volvo of Berwyn

Berwyn, PA

4.8
604 Reviews

497 E Lancaster Ave

Berwyn, PA

19312

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Showing 604 reviews

September 06, 2024

Alan is great to deal with and ensures it is an easy process all around. I’ve been back for my 3rd Volvo, highly recommend. More

by danielle.felice4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan Kirsch
Sep 06, 2024 -

Keystone Volvo of Berwyn responded

Danielle, we're delighted to hear that Alan made your experience smooth and enjoyable at Keystone Volvo of Berwyn. Thanks for being a loyal customer and recommending us!

August 17, 2024

My car was in service for routine maintenance. I was greeted and helped by Greg!!! The best experience, He is pleasant, customer centric and takes his work seriously. Need more Greg in industr More

by dsangani74
Recommend Dealer
Yes
Employees Worked With
Gregg McDougall
Aug 19, 2024 -

Keystone Volvo of Berwyn responded

Thank you for sharing your experience! We're delighted to hear that Greg provided exceptional service during your visit at Keystone Volvo of Berwyn. We appreciate the feedback and look forward to serving you again!

August 16, 2024

As always, the service at Keystone Volvo was exceptional. It’s been a 32-year relationship thru 4 Volvos. More

by msettanni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry
Aug 19, 2024 -

Keystone Volvo of Berwyn responded

Thank you for your loyalty over the past 32 years! We're delighted to hear that Keystone Volvo of Berwyn continues to provide exceptional service. Here's to many more years and Volvos together!

August 13, 2024

I took my car to Keystone to have it tnspected and to have the yearly service done. The agent was polite and knowledgeable. He kept me informed about the status and work that needed to be done. I was More

by jbmaiorano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pierre
Aug 14, 2024 -

Keystone Volvo of Berwyn responded

Thank you for sharing your experience with us at Keystone Volvo of Berwyn. We're glad to hear our team kept you informed and that the waiting room met your needs, but we apologize for any inconvenience regarding the loaner car. We appreciate your feedback!

June 18, 2024

I have found Keystone Volvo Berwyn to be a great dealership. I really felt comfortable purchasing my vehicle, S60 r from them. Over the years I have also found the service delivery excellent, very t More

by RoadDog55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pierre Thibert, Diana Lanshe
Jun 20, 2024 -

Keystone Volvo of Berwyn responded

Thank you for sharing your positive experience with Keystone Volvo of Berwyn! We're glad to hear that both our sales and service teams have consistently met your expectations. Enjoy driving your S60 R!

June 16, 2024

Craig, the Sales Manager was gracious kind, and considerate with me dealing with an issue. If I were to buy a Volvo in the future, I would be back to Keystone. More

by dvag23
Recommend Dealer
Yes
Employees Worked With
Craig Hurley
Jun 17, 2024 -

Keystone Volvo of Berwyn responded

We're delighted to hear that Craig provided such excellent service at Keystone Volvo of Berwyn. Thank you for sharing your experience, and we look forward to assisting you with any future needs!

May 25, 2024

We are very pleased with our Volvo, Keystone Volvo of Berwyn sales and especially the service department. More

by Sjacobs811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregg McDougall
May 27, 2024 -

Keystone Volvo of Berwyn responded

We're delighted to hear you're pleased with your Volvo and had a great experience with our sales and service departments at Keystone Volvo of Berwyn. Thanks for sharing!

May 12, 2024

They picked up and delivered my car (Volvo) after state inspection. They reached out to get the appropriate paperwork for me. Very satisfied. More

by Baer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Lanshe
May 13, 2024 -

Keystone Volvo of Berwyn responded

We're glad to know that you had a satisfying experience with our pick-up and delivery service at Keystone Volvo of Berwyn. We always aim for convenience! Thanks for the review, we appreciate it!

April 21, 2024

I left my phone number and called 2 times leaving messages , one on voice mail and one with a person . car sat for 2 days because they were calling the wrong number - 3 days without a car - no loane More

by Jdgoetz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Kirsch
Apr 22, 2024 -

Keystone Volvo of Berwyn responded

We're sorry to learn about the communication issues you experienced with Keystone Volvo of Berwyn. We understand how important it is to have a reliable mode of transportation and apologize for any inconvenience caused. Thank you for bringing this matter to our attention so that we can improve our services in the future.

April 16, 2024

Had a problem on a lease end excessive wear and use but the management was helpful in resolving our issues. More

by nyletta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benjamin Stein, Jordan Pavillard, Antwian Robinson
Apr 16, 2024 -

Keystone Volvo of Berwyn responded

Nyletta, it's great to know our management team at Keystone Volvo of Berwyn was able to assist you with your lease-end concerns. Thanks for sharing your experience!

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