
Keystone Volvo of Berwyn
Berwyn, PA
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A great car buying experience--with NO GAMES! We'd been looking for a specific car for several weeks...found the exact car we wanted at Berwyn Volvo and submitted an online offer at about 8 pm one We'd been looking for a specific car for several weeks...found the exact car we wanted at Berwyn Volvo and submitted an online offer at about 8 pm one evening. The next morning approx. 8 am I received a call from Alan Kirsch. In less than 3 minutes we had a deal. THAT WAS IT! We discussed the car, warranty, car fax/ prior ownership, price, terms and delivery, and to my great pleasure, we wrapped up all of the terms in just a few painless minutes. No long-winded overhyping of features, or upselling pressure, just the car we wanted and the price we felt was fair. We picked our car up this morning (48 hours later) and had an equally awesome experience today with Ben Stein. I've bought over 15 cars and never had an experience even close to this one in simplicity, honesty and ease. They exceeded my every expectation and I am a very satisfied customer, John Pittstown, N.J. More
Just bought our fourth Volvo from them The first time we worked with salesman David Jurgensen was in 1980! We bought a Volvo DL. Then a 1988 wagon that lasted 20 years and a 1998 wagon (tha The first time we worked with salesman David Jurgensen was in 1980! We bought a Volvo DL. Then a 1988 wagon that lasted 20 years and a 1998 wagon (that we just traded in). He's as straightforward and professional as they come. Owner Ben Stein had to jump through some hoops to unlock our credit report, but he got it done. More
Fantastic. Love alan and Ben The salesman Alan Kirsch and the owner Ben Stein work in concert together and are very pleasant giving my wife and I the best experience we have ever The salesman Alan Kirsch and the owner Ben Stein work in concert together and are very pleasant giving my wife and I the best experience we have ever had in a dealership. I have bought 6 BMW,s and 2 Porsches. Alan is the BEST. Ben is a great owner. More
Very Friendly Salesmen & Team I went shopping around for a Volvo and ended up finding something at the first stop. My used Volvo s60 is great and the excellent serve was even bette I went shopping around for a Volvo and ended up finding something at the first stop. My used Volvo s60 is great and the excellent serve was even better!! More
Overseas Delivery Just picked up our new V60 which we purchased thru the Overseas Delivery program. Dealer was very helpful and Volvo Overseas are most professional. Gr Just picked up our new V60 which we purchased thru the Overseas Delivery program. Dealer was very helpful and Volvo Overseas are most professional. Great trip, great car. Wonderful experience in Sweden. People are friendly, countryside is beautiful. Dealership had everything worked out to perfection. Alan and the staff at Keystone have been most professional. More
Great knowledgable friendly staff Alan was professional, knowledgable, and easy to talk to. My experience was very pleasant. The owner was on hand to make my experience extraordinary. Alan was professional, knowledgable, and easy to talk to. My experience was very pleasant. The owner was on hand to make my experience extraordinary. The financial person was also very pleasant and knowledgable. Great experience! I had a very unpleasant experience at another Volvo dealership, but Keystone Motors Berwyn was perfect. More
Confidence in Alan Kirsch I recently purchased my second Volvo from Keystone Motors because I have confidence in my salesman Alan Kirsch. I like Volvos because of their reputa I recently purchased my second Volvo from Keystone Motors because I have confidence in my salesman Alan Kirsch. I like Volvos because of their reputation for safety and the manufacturers warranty. I like Keystone Motors because they are forthright with their customers. Ultimately, however, the reason I purchased a second Volvo is because I trust Alan Kirsch. Alan is a second generation car salesmen who is fair, honest, and outstanding to work with. He is a committed professional. I don't expect to walk away from a car dealership making money on a deal. What I expect is to see the numbers, know I'm getting a fair deal, and have a sense that I'm going to be taken care of LONG after I drive the car off of the lot. Alan is intentional in the manner in which he develops relationships with his customers and it is clear that he doesn't just want to sell you a car, he wants to sell you many cars over the course of a car buyer's lifetime. As a result, Alan is invested in his customer relations and he stays committed to ensuring his customers receive the best possible service from himself and the dealership long after you've signed the papers. I have no reason to doubt that my next car will be a Volvo and I'll buy it from Alan. More
Great experience, Very Happy We were in the market for a luxury SUV and had narrowed it down to the Volvo XC60 and a few others. We worked with Ron DenBroeder at Keystone and ult We were in the market for a luxury SUV and had narrowed it down to the Volvo XC60 and a few others. We worked with Ron DenBroeder at Keystone and ultimately selected the XC60 based largely on the service we received during the buying experience. Ron was extremely knowledgeable, and very patiently explained both the primary features of the vehicle and those of their dealership (large service department, experience of service personnel, etc.). He was anything but pushy, negotiated fairly and honestly, and we're even considering purchasing an additional vehicle from him in the near future. Ben Stein handled the financial aspects of the transaction and it was the easiest purchase of a vehicle we've made in years. We just took the XC60 on a 1,500 mile trip and it performed flawlessly. A great car, great dealership, and people. We are very satisfied. More
Willingness to go the extra mile When my XC70 was rear-ended; the Keystone Motor family really took care of us. Their collision shop supplied us with a loaner while the car was being When my XC70 was rear-ended; the Keystone Motor family really took care of us. Their collision shop supplied us with a loaner while the car was being evaluated and at the dealership Alan worked tirelessly to find us a new car to fit our needs. Alan has helped us find two cars in the past and the Service department has maintained our cars since we moved to PA. They are the first place we think of when looking for a new Volvo and we have never been disappointed. More
Totally Pleasurable Purchase Experience Alan Kirsch put me and my wife totally at ease. The motto of Keystone Motors is "No Pressure - No Hype". That was exactly true with the way Alan tre Alan Kirsch put me and my wife totally at ease. The motto of Keystone Motors is "No Pressure - No Hype". That was exactly true with the way Alan treated us. Like most people, we have had bad past experiences with high pressure car salesmen. Alan proved to us that buying a car can be a win, win experience. My wife and I had done our homework. We knew exactly what model Volvo we wanted and what features and accessories were important. Alan did not try to steer us to what would be easy for him to sell. Instead, he went out of his way to locate and deliver the exact 2015 XC70 we wanted. He found the the ideal match at a dealer in Massachusetts, and made it easy for us to pick up in Berwyn, PA. More