
Keystone Volvo of Berwyn
Berwyn, PA
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Working in a sales role for the past 17 years, I have had reason to rotate into the next vehicle at least half a dozen times now. And over the course of those experiences, I have owned 3 Volvo's....this late reason to rotate into the next vehicle at least half a dozen times now. And over the course of those experiences, I have owned 3 Volvo's....this latest being my 3rd one. And no exchange has been more relaxed, more upfront, and more simple than the one I had at Keystone motors this past weekend. Alan has been doing this for a long time and Keystone is lucky to have him. Thanks Alan. Jason M/Director of Sales More
I have owned and loved my Volvo for 17 years. Keystone Motors always gave me outstanding service. In retirement, my husband and I decided to downsize to one car, so we came to KM in our search for a pre- Motors always gave me outstanding service. In retirement, my husband and I decided to downsize to one car, so we came to KM in our search for a pre-owned car. Alan Kirsch stepped up to the challenge! He was friendly and helpful and determined to find the right car for us. It took some doing but he did it! He also facilitated the transfer of our old cars, change of insurance, titles,and tags. He went the extra mile for us and I couldn't be more appreciative of his outstanding service. He's an A#1 guy!! Sandy & Dave More
This was our first experience at Keystone, and we would absolutely work with Khalid Laraki again. He was informative, very helpful, and put us at ease throughout the process. He accommodated our schedule, absolutely work with Khalid Laraki again. He was informative, very helpful, and put us at ease throughout the process. He accommodated our schedule, went out of his way to help us attain the specific car we wanted, and ended up saving us a lot of time. Very professional and we'd recommend him and this dealership to anyone. More
This is the 3rd vehicle that I have purchased from Keystone Volvo Berwyn in the past 9 years and I have recommended many friends and colleagues who have also been extremely satisfied and impressed. Keystone Volvo Berwyn in the past 9 years and I have recommended many friends and colleagues who have also been extremely satisfied and impressed. David Jurgensen of Sales answers all questions to your satisfaction and is readily available, even on his day off. At delivery, he'll spend an hour explaining all aspects of the new car which is necessary given today's technology. He even makes certain that your iPhone is syncing with the car. He strives for and reaches perfection. Every aspect of this dealership is top tier including spotless facilities, locating the exact vehicle desired, keeping promises regarding service, supplying loaner vehicles, etc. True to their motto, there is "No pressure, No hype". There is no competition amongst the sales personnel and all work together for optimal customer satisfaction. Ron DenBroeder and Khalid Laraki of Sales will immediately approach you to ascertain if they can be of any service if Mr. Jurgensen otherwise occupied with another customer. Ben Stein, Sales Manager, can make it happen. Ken Upton of Service keeps all promises and makes certain that your vehicle is serviced properly without need for return. I cannot say enough about the positives of this dealership. More
I met with Ron to review the XC60 models and options; he was very knowledgable and informative. We test drove two different models and went through the differences in each. Upon returning, we discussed co was very knowledgable and informative. We test drove two different models and went through the differences in each. Upon returning, we discussed cost vs my budget and offered many ideas that would work for me. I took a few days to review the information and called him with my financing info so we could narrow down what my payments would be. I made my decision and a few hours later went back to the dealership to sign and get my new car. He had everything prepared for me and it was a quick process. He took the time to sit with me in the car to make sure I knew the "ins and outs." I received a follow-up call the next day to see if I was enjoying my new vehicle and if I had any questions. He also told me to call him anytime, if any should come up. Very great experience!! Also, I previously owned and S40 and would have my vehicle serviced at Keystone. The service team is superb! Special thanks to Lenny and Steve! More
David Jurgensen is a class act. He treated me with David Jurgensen is a class act. He treated me with respect, knowledge and an overall sense of sincerity. This man knows Volvos inside out. If there w David Jurgensen is a class act. He treated me with respect, knowledge and an overall sense of sincerity. This man knows Volvos inside out. If there was such a thing as a "Professor Of Volvoism", David would an Endowed Chair. I can't list the many and different ways that he accommodated me. They include pricing, patience, concern for me as an individual--the list is endless. Frankly, Keystone Motors is fortunate to have him on the staff. He is one of a kind!!!! Sincerely, Bernard J. Gallagher III, Ph.D. Professor of Sociology Villanova University More
My experience with Keystone Volvo has been great. It started with the sales process when I purchased my 2011 XC 90 and to this day the service appointments and workmanship have been exceptional. If you started with the sales process when I purchased my 2011 XC 90 and to this day the service appointments and workmanship have been exceptional. If you are looking for a Volvo dealer then Keystone Volvo in Berwyn is the one for you. More
David was excellent to work with while buying our new car. He made the car buying experience easy, hassle free, fun and enlightening. He was able to educate us on the pros/cons of buying vs leasing, wh car. He made the car buying experience easy, hassle free, fun and enlightening. He was able to educate us on the pros/cons of buying vs leasing, which we very much appreciated his time and knowledge. We would highly recommend working with David and Keystone Volvo. This is a dealership we anticipate using again for our future needs! More
We bought our third Volvo from Zen (4th overall from Keystone Berwyn) in August, a pre-owned C70. Zen is great to work with. He provides clear information about options -- pre-owned vs. new; and the d Keystone Berwyn) in August, a pre-owned C70. Zen is great to work with. He provides clear information about options -- pre-owned vs. new; and the different packages -- in a relaxed no pressure manner. I would definitely recommend working with him and Keystone. Their service department has taken great care of our vehicles as well. More
David Jurgensen provided great customer service walking me through the purchase of my new Volvo X60 T6. I had plenty of questions - new v pre-owned, buy v lease, package options, warranty, maintenance sup me through the purchase of my new Volvo X60 T6. I had plenty of questions - new v pre-owned, buy v lease, package options, warranty, maintenance support, etc etc. He provided clear answers that helped guide me in my decision making for this major purchase. With all the great features this car has, there is plenty to learn on how to use the more advanced ones - David set up all the key features for me and is always accessible for my questions when I want to by-pass the comprehensive user manual. Love my new Volvo - I may even have to take a longer route to work! Nicky More