Keystone Volvo of Berwyn

Purchased a used 2011 Volvo XC60. Alan Kirsch was the sales consultant. Alan has solid product knowledge, and is courteous and professional. He went out of his way to work with us. We look forward to sales consultant. Alan has solid product knowledge, and is courteous and professional. He went out of his way to work with us. We look forward to seeing Alan and the folks at Keystone again when we are in the market for our next Volvo. I would strongly recommend to anyone who is in the market for a Volvo (new or used) to have a conversation with Alan before making a final decision. More

Awesome. Very professional people. Keystone Motors provides a very high end sales and service experience. Dave Jurgensen demonstrated a lot of patience and knowledge with my wife and I. Dave deliver provides a very high end sales and service experience. Dave Jurgensen demonstrated a lot of patience and knowledge with my wife and I. Dave delivered on everything he said he would. Dave first asked about me and my needs before he started "selling" me anything. As a matter of fact, I really didn't feel I was sold anything. I am a repeat customer because of the excellent service we received from Steve Owens and his service team from our first car. The service team is first class. More

Very good experience. Alan Kirsch guided us through and found exactly what we were looking for. Now I have a terrific station wagon that will last me over 10 years for a great price! found exactly what we were looking for. Now I have a terrific station wagon that will last me over 10 years for a great price! More

This is my third Volvo purchase at this dealership. I wouldn't consider going anywhere else. I find the people and service are outstanding and it's nice to deal with a place where you feel you're being t wouldn't consider going anywhere else. I find the people and service are outstanding and it's nice to deal with a place where you feel you're being treated fairly and with respect. I highly recommend Keystone Volvo (of Berwyn) and especially salesman Dave Jurgensen! You won't regret it! More

This is the BEST dealership I've encountered in 46 years of buying cars: honest, fair, friendly and just good people. I WILL be back. years of buying cars: honest, fair, friendly and just good people. I WILL be back. More

I was very pleased with the sales associated who sold my 2014 S60 to me Alan Kirsch. But I was very disappointed in the service I received less than 24hrs later (the ink had barely dried on the paperwork). 2014 S60 to me Alan Kirsch. But I was very disappointed in the service I received less than 24hrs later (the ink had barely dried on the paperwork). When I called the service department to report that the control panel showed that the sensor system needed service. The service person I spoke to (I wish I had his name to put into this review) implied that I probably ran over a nail after leaving the dealership and that I would have to wait for service because they were very busy. I literally had to threaten to return the vehicle for my money back before the dealership manager accepted my call (I was told he was in a conference and could not talk to me, I could leave a message). Not a good beginning for what I thought would be a long relationship. More

Alan made the purchase of our first Volvo a great experience—from start to finish. He guided us through the options and we made our decision with confidence. We highly recommend Alan for his profess experience—from start to finish. He guided us through the options and we made our decision with confidence. We highly recommend Alan for his professionalism and enthusiasm. More

From the start everyone at Keystone Volvo was professional, responsive, friendly and informative. I got the information I needed to make an educated and timely decision on my new vehicle purchas professional, responsive, friendly and informative. I got the information I needed to make an educated and timely decision on my new vehicle purchase. I also appreciate that I dealt with just one person for the test drive and one person (Alan) for the transaction. There was no nonsense and the process was seamless. I would definitely recommend and return to Keystone Volvo! More

I went into Keystone Volvo expecting to find that what I wanted would be out of my league financially, yet drove off in a brand new xc60! Ron was truly wonderful to work with, as he was friendly, engaging, wanted would be out of my league financially, yet drove off in a brand new xc60! Ron was truly wonderful to work with, as he was friendly, engaging, knowledgeable, yet honest and real! He was an excellent sales person not only because he knows his product and how to negotiate a deal, but because he genuinely listens to his potential customer and figures out creative ways to meet their needs while sticking within their budget requirements. Entering Keystone already frustrated with the "car sales game" that had happened at various dealerships in my search, I felt relaxed, appreciated, and respected by Ron and later by Ben Stein -- both of whom were professional, attentive, fair, and entirely reasonable. At no point did I feel "worked on," "manipulated," or given a bait and switch, which has happened at other car dealerships over the years (and unfortunately a legitimate concern that women often have when they are car shopping without a man at their side). Ron's follow through is also exceptional! He has emailed me several times since my purchase to make sure that I am happy with the car and to offer help should I need it. This is rare in my experience and has been a truly welcome touch and what will keep me a loyal Keystone customer for many years. I have nothing but positive things to say about Ron and my experience at Keystone. It's an added bonus that I am thrilled with the car and found exactly what I was looking for!! More

I would have to say that this car buying experience has been the best ever of my 40+ years!!! Dave Jurgensen was extremely friendly, knowledgeable and by far the best car salesman that I have ever dealt wi been the best ever of my 40+ years!!! Dave Jurgensen was extremely friendly, knowledgeable and by far the best car salesman that I have ever dealt with which made my entire experience very pleasant without pressure. I am now a fine owner of my first Volvo and plan to be a long term Volvo owner. Dave also was helpful again recently when my husband was able to come with me and he reviewed all the features that my new Volvo is capable of and answered all the questions that we had. Thank you Dave! I would definitely recommend Dave to all for the best car buying experience they will have known. More