
Keystone Volvo of Berwyn
Berwyn, PA
Filter Reviews by Keyword
By Type
Showing 604 reviews
I'm a first time car buyer and had heard my share of horror stories about car dealerships and the pressures they impose on marks like me to buy. Keystone was the opposite of what I expected and working horror stories about car dealerships and the pressures they impose on marks like me to buy. Keystone was the opposite of what I expected and working with Khalid was a true pleasure. Together we looked at a number of options and for each Khalid provided all the information I needed and then allowed me the time and space to make my own decision. I ended up with the right car at the right price and could not be happier with the outcome and the experience as a whole. Even after the sale was complete (at 6:30pm on a summer Friday) Khalid took the time to walk me through all the features of the car again and make sure I understood how everything worked before driving off. He's a true class act and I can't recommend him strongly enough! More
We bought our 7th Volvo from Keystone last month. We have always loved the cars and the service at Keystone, but have not never felt very attached to any of our past sales people. This time though we used Da always loved the cars and the service at Keystone, but have not never felt very attached to any of our past sales people. This time though we used David Jurgensen and quickly developed a relationship that I am certain will last as long as David is at keystone. David was/is very accessible, knowledgeable and trust worthy, but most importantly worked with us to develop a deal that fit our needs. Thanks to Dave and the Keystone sales management for making it happen for us again! More
The car that I purchased was just traded in by a single owner and was originally purchased from Keystone Motors. The dealer provided the CarFax AND had the records of service, which was also stamped in th owner and was originally purchased from Keystone Motors. The dealer provided the CarFax AND had the records of service, which was also stamped in the owners manual. I felt very comfortable that the quality of the car was excellent. We discovered that the car was Certified Pre Owned. When we first looked at the car, we also found that it included many extras that were unexpected. The sales person, Alan Kirsh, was friendly and cooperative. He let me drive the car as often as I wanted and answered all my questions or found the information requested. You would expect that but what Alan did after the sale was even better. I've called or stopped back and asked if he would be able to take care of several small details, like finding a spare key. Alan followed up on each item quickly and we are working together on several other items. Alan also made arrangements to provide a notary and stored my totaled car until it was picked up by the salvage company. More
This letter of commendation relates to the outstanding This letter of commendation relates to the outstanding public reputation of Keystone Volvo and the Berwyn location in particular… For many year This letter of commendation relates to the outstanding public reputation of Keystone Volvo and the Berwyn location in particular… For many years, we have observed that the sales and service personnel exemplify that “nothing is too much trouble” and that the satisfaction of every Volvo owner is “the first concern”. Without exception, we have found the professional manner of all staff members to be knowledgeable, attentive, competent, courteous, and responsive without aggressive tactics to conclude a purchase. Alan Kirsch, Benjamin Stein, Peter Somerman, Steve Owens (Service Manager) are outstanding representatives of this fine dealership. After interacting with the sales and service associates of Keystone Volvo for almost 20 years, beginning with the purchase of our family’s first Volvo 960 in 1966, management and staff consistently respond with demonstrated integrity and goodwill. To single out one individual, sales associate Alan Kirsch is a man of principle who along with the owners, management, and his colleagues create a sense of trust in a business transaction. In spite of competition from other attractive alternatives, we return to this dealership because of the competence and trust generated by the owners, management, and the accommodating personnel of the Keystone Volvo Group. More
My partner and I were welcomed very warmly. Alan was extremely low pressure and friendly. He was Rey thorough and worked with us to see we got the car we wanted at a good price. Peter the financial pers extremely low pressure and friendly. He was Rey thorough and worked with us to see we got the car we wanted at a good price. Peter the financial person was also nice and very efficient. When our car was ready, Khalid explained in great detail how the car works. Overall it was the best car buying experience of my life. More
This is our 3rd volvo in 13 years (first one was a lease, second one was totaled). Alan was straightforward and easy to work with. Prices were fair by all research with no haggling. Great attention to detail second one was totaled). Alan was straightforward and easy to work with. Prices were fair by all research with no haggling. Great attention to detail. Great backup from Ben Stein. More
I have bought plenty of cars for myself and my family, but without question David Jurgensen and Keystone Motors-Berwyn are hands down the best. This is my second Volvo I have purchased from David and h but without question David Jurgensen and Keystone Motors-Berwyn are hands down the best. This is my second Volvo I have purchased from David and he makes the entire process as smooth and professional as it can ever be. He's extremely knowledgeable about the brand, absolutely committed to customer service, has meticulous follow-up skills and delivers on EVERY promise on-time. Volvo is building some really great cars, and David and Keystone Motors are the best, I will recommend them to friends and family. More
I had a excellent experience buying a new Volvo XC90 with Alan. He was knowledgeable and no nonsense. The deal was made in a short amount of time and to my complete satisfaction. Alan. He was knowledgeable and no nonsense. The deal was made in a short amount of time and to my complete satisfaction. More
Alan was excellent! He was very quick to respond to any of my questions. I highly recommend him and look forward to working with him in the future. of my questions. I highly recommend him and look forward to working with him in the future. More
Stopped in for service on my current Volvo, and decided to talk with Alan about finding my next car. I've been taking my Volvos to Keystone since October 1982, when I bought my first. Bought my second in 1 to talk with Alan about finding my next car. I've been taking my Volvos to Keystone since October 1982, when I bought my first. Bought my second in 1996, and now my third. Service has always been excellent. This sales experience was outstanding. Alan found the exact car I was looking for, with just the options I wanted. He had the car brought in from out of state - the second time Keystone has done this for me. From initial discussion to handing over the new keys, no detail was too small and no questions went unanswered. The whole process went smoothly. I felt very comfortable working with Alan, and everyone else in the Sales department. This Volvo will be serviced at Keystone, and when I'm ready to buy my next one, I hope Alan will find it for me. More