Keystone Volvo of Berwyn

This is the first time we considered reviewing the vehicles at Keystone Motors. It was a great experience. Alan Kirsch answered all of our questions. There was no pressure to buy. We did purchase a us vehicles at Keystone Motors. It was a great experience. Alan Kirsch answered all of our questions. There was no pressure to buy. We did purchase a used Volvo XC 60. The car was in great condition. I would recommend to all my friends and work associates to consider Keystone Motors when needing a new or used vehicle. It was worth driving the extra miles for our purchase. Again thanks to Alan for the great experience. More

We have used the service for regular and emergency repairs for almost 8 years. The quality of both the service and staff has been above our expectations. They are friendly and conscientious of my time repairs for almost 8 years. The quality of both the service and staff has been above our expectations. They are friendly and conscientious of my time, and the work is top-notch! My 2004 Volvo still feels like new! I would highly recommend this dealer. More

I contacted the dealer to purchase a new vehicle. I was under the guise that he could work with me to get me what I was asking for. That turned into him asking me to test drive a car I didn't want just to under the guise that he could work with me to get me what I was asking for. That turned into him asking me to test drive a car I didn't want just to tell him I didn't want it. Then when I told him I didn't want it he told me it was my choice if I wanted to waste my money he didn't care. Then told me he found a car but it didn't have everything I wanted but i agreed to entertain the purchase. He gave me on price and was not willing to negotiate at all it was his price and that was it. I declined the offer and took my business elsewhere and got the car for $4000 cheaper. By the way it was the same exact car model he wouldn't budge on the price. I was NOT satisfied. More

We have been dealing with Keystone Volvo sales, service and body for over 20 years. We have been a two Volvo car family for most of this 20 year period. That alone should tell you how satisfied we are with and body for over 20 years. We have been a two Volvo car family for most of this 20 year period. That alone should tell you how satisfied we are with all facets of their business. We wouldn't consider going anywhere else to buy or service our cars nor would we consider buying anything but a Volvo in the future. We have complete trust in them and appreciate the way we are treated there. Keith & Sue Colonna More

Keystone is a great service business. I live in Connecticut and once had a problem with the auto that had to be fixed before returning to CT. I stopped in at 6:30 AM on a Monday morning to try to Connecticut and once had a problem with the auto that had to be fixed before returning to CT. I stopped in at 6:30 AM on a Monday morning to try to be "first in line". To my surprise Keystone was already "up and running". They fit my service in on the spot and changed the alternator as well as an oil change and suggested some other things that needed to be replaced. I was heading north by 10:00 AM. During the visit we did not have time to investigate the warranty situation, but later in the week I was reimbursed over $1,000 for warranty items, thanks to the initiative of Richard Barr. when in Pennnsylvania other times I used Keystone as it is convenient for me Once at an oil changes some warranty related items were suggested and replaced and at the 90K service more warranty items were also replaced. The service department communictes well with customers -- always phone calls for descriptions and decisions and estimates of additional costs or warranty and importantly an estimate of the new "complete by time". These conversations are always quite professional and polite. All questions are answered and alternate options are discussed. Recently and in the near future I will be in PA often and will plan my Volvo maintenance at Keystone. Also, my wife drives a new S60 and a few months ago when she was in PA she had an electrical problem and did the same drop in early in the morning and the problem was dealt with under warranty and she also was on the way back to CT by mid morning. Also, we have been a Volvo owners since 1997 and used Keystone several years ago a few times for oil changes, etc. More

I purchased my vehicle from Keystone Motors in Berwyn in 2010. My sales rep was David Jurgensen and he was a pleasure to work with. Since my purchase, I have continued to bring my car back to the dealership 2010. My sales rep was David Jurgensen and he was a pleasure to work with. Since my purchase, I have continued to bring my car back to the dealership to be serviced. Each time I come, everyone in the service department is friendly and accomodating. They answer any questions I may have and keep me update on how the service is progressing. They are timely in delivering my car back to me. More

My husband and I were in the market for a new Volvo C30. My husband and I were in the market for a new Volvo C30. After many searches on the Internet we went to Keystone. We had a S My husband and I were in the market for a new Volvo C30. After many searches on the Internet we went to Keystone. We had a S40 turbo to trade in. Our experience was terrific. Alan was pleasant and professional. It was worth the drive as we live in South Jersey. Just sad it too far for routine maintenance . Keep up the good work and will be glad to recommend to others. B&J More

Keystone is a top notch dealership. I've purchased 3 Keystone is a top notch dealership. I've purchased 3 Volvo's from the company, and each purchase was uneventful. The staff are great and they treat Keystone is a top notch dealership. I've purchased 3 Volvo's from the company, and each purchase was uneventful. The staff are great and they treat you with respect. Whether its the purchase of a new vehicle, or buying parts or having my vehicle serviced. Keystone is #1. Whatever your problem, these guys and gals will go out of their way to find a resolution. I've never heard the words, "we can't" at Keystone. Even the service manager is involved in things to make sure his people are doing their best for the customer. And believe me, they have always done their best for me no matter what the problem. I would NEVER do anywhere else to purchase a new Volvo. Thanks Keystone, you rock!!! More

I recently bought a new S60 from Keystone and worked directly with Ron. Ron made sure all of the paperwork was in place (I am an out of town resident), and could not have been more knowledgeable or help directly with Ron. Ron made sure all of the paperwork was in place (I am an out of town resident), and could not have been more knowledgeable or helpful. I would highly recommend him to any friend or family member. More

Earlier this year I had been in with the intent of buying an XC60 but I was not able to complete the transaction at that time. On my return, both these gentlemen created the opportunity to conclude the de an XC60 but I was not able to complete the transaction at that time. On my return, both these gentlemen created the opportunity to conclude the desired transaction as smoothly & personably possible. It is a fine buying experience with Keystone. My previous Keystone experience was @ their Doylestown/Montgomerville fqacilities for service on my 2004 S60 acquired while a resident of CT. The same good vibes received for service are surely present on the sales floor in Berwyn. More