Keystone Volvo of Berwyn

I've been going to Keystone Volvo for years mainly I've been going to Keystone Volvo for years mainly because of their staff. From Dave Jurgenson in sales to Steve Owens in service they are good peo I've been going to Keystone Volvo for years mainly because of their staff. From Dave Jurgenson in sales to Steve Owens in service they are good people who do good by their customers. Volvo owners from far away go to Keystone because of their expertise. More

David was a pleasure to work with. His knowledge of the options, the features and the operation of the Volvo was outstanding. There was no pressure, but rather a discussion of the options available and the options, the features and the operation of the Volvo was outstanding. There was no pressure, but rather a discussion of the options available and the cost and an honest appraisal of the utility of the option for us. More

I have purchased or leased 5 Volvos with David Jurgensen over the years and find that he is the best in his field. Always honest, a pleasure to interact with, and doing his best to balance a strong commitm over the years and find that he is the best in his field. Always honest, a pleasure to interact with, and doing his best to balance a strong commitment to both his dealership and the customer. He is highly energetic, is quick to repond, has great follow thru, and always goes the extra bit that makes the transaction special. You have an ace in David Jurgensen. More

Keystone Volvo was my second and last stop when looking to purchase a 2012 S60 T5. From the moment I was greeted in the lot, I was treated with respect, provided the information I asked for and felt as if to purchase a 2012 S60 T5. From the moment I was greeted in the lot, I was treated with respect, provided the information I asked for and felt as if I was a long time customer even though it was my first visit to the dealership. Khalid listened to my needs and worked with me to find a car that not only met my requirements but exceeded them at a very fair price. Once we agreed on that I was given a fair price for my trade, given details of when the new car would be ready and introduced to all the key players at the dealership. I have recommended Keystone to a few colleagues already and will continue to do so in the future More

Keystone Volvo, and in particular, Mr. Alan Kirsch, made our, first time, Volvo purchase a truly enjoyable experience. In todays fast paced, impersonal business environment, Keystone Volvo is a breath of our, first time, Volvo purchase a truly enjoyable experience. In todays fast paced, impersonal business environment, Keystone Volvo is a breath of fresh air! We were treated with respect, honesty, and good, old fashioned courtesy - how great is that?! Never, did we experience pressure to buy or "remain on the premises," a tactic in which many other dealers engage to "wear down" potential buyers. Instead, we were given facts, information, several test drives, and phone numbers to contact sales staff when WE were ready to make a purchase. Every stage of the purchase process was geared to our time table and our needs and we could not be more pleased with the results. We will definitely make another purchase from Keystone Volvo! THANKS, KEYSTONE! THANKS, MR. KIRSCH! More

I have purchased several Volvos in the past, but I began my search for a replacement to my Volvo by looking at other makers, Honda, Acura being just a few. Although I have always trusted my Volvos, I felt my search for a replacement to my Volvo by looking at other makers, Honda, Acura being just a few. Although I have always trusted my Volvos, I felt that replacement parts were just becoming too steep. After several visits to these other carmakers, totaling many hours, I drifted back to Keystone Volvo to look at their used cars. Despite a busy showroom, Dave Jurgenson remembered me as if I had just been in last week and promptly showed me all the models I was initially considering, giving me solid information on each. I test drove many cars and through it all, I never felt "pushed" in any one direction. Dave explained his best values, on both used and new, and answered all questions in a straightforward, clear manner. I left that afternoon to make a decision with all the information presented to me. I returned tonight to buy a new car from Dave- a far cry from the used Honda I was considering weeks before. When Dave delivered the car to me, he insisted that I give him sufficient time for him to explain all the car's systems in detail, and so that I could make full use of all the capabilities this new car of mine could offer. Frankly, I hate the car buying process – the haggling back and forth is stressful. Dave laid out the pros and cons of both used and new cars I was considering. I believe I just purchased a great car and was given an honest deal with great value. More

This is the second Volvo I have purxhased from Keystone Motors, Berwyn, PA. Alan Kirsch answered all of my questions about the used Volvo I wanted to purchase. He helped me understand what I was signing Motors, Berwyn, PA. Alan Kirsch answered all of my questions about the used Volvo I wanted to purchase. He helped me understand what I was signing for but he took the time to help me understand what I was signing. The experience was pleasant & without pressure. He had the additional equipment that I had asked for in the car. I have driven a lot of miles since my purchase date and this XC70 handles beautifully. I feel very safe in the car and know there is a wonderful and caring dealership ready to provide me with excellent service when needed. Everyone there is anxious to help and completes their work in the time they promised. More

I learned of Keystone Motors (Berwyn) great reputation, particularly for their expertise on the high performance Volvo S60 "R", through my browsing of various message boards. It should be noted that the "R particularly for their expertise on the high performance Volvo S60 "R", through my browsing of various message boards. It should be noted that the "R" driver/ enthusiast has very high expectations of how a car should perform and they expect dealers to understand/ respect this passion when it comes to servicing their cars. I have serviced my car at other Volvo dealers and the experiences have just been "ok". It sometimes felt that the service departments did not want an educated customer like myself. It was painful to try and get the service departments to look into certain known trouble spots within the car. That said, with my CPO warranty close to expiring, I decided to make the 2 1/2 hours trip to Berwyn for them to do a detailed inspection of the car. They arranged a loaner car for me for the entire week, as I would not have been able to pick-up my car until the following weekend. Needless to say, their great reputation I had so often read about, is well deserved. Steve truly understands the customer and knows how to manage this relationship. He spent a great deal of time with me reviewing my car and I'm completely satisfied with the work that they did. My car is driving better than ever and I'm confident in the "clean bill of health" they gave my car in advance of the warranty expiring. I just wish Keystone was closer to me than the 5 hour roundtrip drive!! More

I am a big fan of Keystone Volvo in Berwyn, PA. My family has 2002 and 2003 stations wagons that we love and purchased new from Keystone. The service department has been great over the years and they family has 2002 and 2003 stations wagons that we love and purchased new from Keystone. The service department has been great over the years and they have kept both cars running beautifully. We are now awaiting a new Volvo model (diesel hybrid?) that meets our energy efficient interests. The service department staff is busy to the max and they are very professional and completely organized. They have helped us obtain the benefits of our maintenance contracts, told us when a peculiar sound really wasn't worth fixing, nicely agreed to squeeze our out-of-state visitors who arrived with a Volvo problem into the schedule, and they have taken the time to discuss tire replacement and other repair issues with me over the phone when I have been traveling out of state. You do get what you pay for, and it has been excellent work and service. Plus, the coffee is great. I would absolutely recommend them. More

We recently made a purchase of a new XC60 at Keystone Motors. The entire transaction was fast and easy. The staff were all very kind and helpful and made us feel welcome and comfortable. The price was Motors. The entire transaction was fast and easy. The staff were all very kind and helpful and made us feel welcome and comfortable. The price was extremely fair and made us feel like we got a great deal. We will purchase all of our cars from Keystone Motors in the future because they are trustworthy and kind. Not only was our purchase great, our after experience was wonderful, as well. They made sure to check in after we had the car for a few days and ask if we had any questions and were genuinely concerned with our happiness regarding our purchase. Our overall transaction was wonderful and we feel like we are part of the Keystone family! More