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Keystone Volvo of Doylestown

Doylestown, PA

4.7
495 Reviews

235 S Main St

Doylestown, PA

18901

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Showing 495 reviews

September 03, 2024

Please be VERY CAREFUL taking your vehicle to be serviced at this dealership. I took my Volvo S60 to be serviced and while paying for the services, my vehicle keys were inadvertently handed over to a random More

by Carine
Recommend Dealer
No
Employees Worked With
Pete Kelly
Sep 04, 2024 -

Keystone Volvo of Doylestown responded

Carine, this situation is extremely concerning and certainly not the level of service we strive to provide. We deeply apologize for any distress caused by this incident and would like to address it immediately. Please reach out directly so we can resolve this matter properly. Thank you, Benjamin Stein - General Manager - (610) 647-1800

August 05, 2024

Bought a new XC60 and took my S90 in for service. They made a few adjustments and car has never driven better. More

by Edinpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Kelly
Aug 05, 2024 -

Keystone Volvo of Doylestown responded

Thank you for choosing Keystone Volvo of Doylestown! We're delighted to hear that your XC60 purchase and S90 service went smoothly. Enjoy the improved drive!

July 30, 2024

Service dept. As a result of poor communication with staff and within staff, ended up paying for services I did not authorize. Also, car returned with grease on th More

by asgrot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Kelly
Jul 31, 2024 -

Keystone Volvo of Doylestown responded

We apologize for the miscommunication and any inconvenience caused during your visit. It's disappointing to hear about the unauthorized charges and the condition of your car upon return. We would like to address these issues directly, so please reach out at your earliest convenience. Thank you, Benjamin Stein - General Manager - (610) 647-1800

June 21, 2024

Just picked up our 7th Volvo, this one the XC60. Joe Craig is always great to work with. I asked them to hold a car for two weeks and they obliged with no deposit required. Service is always great t More

by Edinpa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Craig, Pete Kelly, Peter Somerman
Jun 24, 2024 -

Keystone Volvo of Doylestown responded

Thanks for sharing your experience! We're delighted to hear that Joe Craig and the team at Keystone Volvo of Doylestown provided excellent service once again. Enjoy your new XC60, and we look forward to seeing you back for number eight!

May 09, 2024

Fantastic service! Easy to schedule, work done is consistently thorough and accurate. Easy folks to talk to about questions. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Craig, Mike Cluckey, Pete Kelly, Peter Somerman
May 09, 2024 -

Keystone Volvo of Doylestown responded

Joe, we're glad to know you found our service at Keystone Volvo of Doylestown fantastic and easy! We always aim for thoroughness and accuracy. Thanks for your feedback!

March 29, 2024

The service department at Keystone Volvo is outstanding. Every. Single. Visit. I've been going there for decades and have always had a positive experience. Pete and Mike are awesome, as is everyone who work More

by Volvo Lifer
Recommend Dealer
Yes
Employees Worked With
Everyone, Mike Cluckey, Pete Kelly, Jennifer Montrose
Mar 29, 2024 -

Keystone Volvo of Doylestown responded

Thanks for the glowing review! We're delighted to know that you've had consistently positive experiences with our service department at Keystone Volvo of Doylestown. Your kudos mean a lot, and we'll be sure to pass them on to Pete, Mike and the rest of our team.

March 22, 2024

I needed a repair that required the removal of the driver side door. When I left the dealership I did notice a dull spot on the door but assumed it was a grease print from the mechanic reattaching the door. More

by Kristine
Service Price Transparency
Service Time
Recommend Dealer
No
Employees Worked With
Paul Heiser
March 16, 2024

Great experience! Communicated well throughout the process. Easy financing and delivery process when picking up my XC40. More

by Doron
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Heiser, Peter Somerman
Mar 18, 2024 -

Keystone Volvo of Doylestown responded

Doron, we're delighted to know you had a great experience at Keystone Volvo of Doylestown! We strive for smooth and easy processes. Enjoy your new Volvo XC40!

January 30, 2024

This place consistently does a great job… I buy my cars here, I get service here, and I really do trust them. Strongly, recommend them if you want a high-quality highly ethical group More

by rkapur105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Kelly
Jan 31, 2024 -

Keystone Volvo of Doylestown responded

We're so glad to know that you trust our team at Keystone Volvo of Doylestown for both your car purchases and service needs. Your recommendation means a lot, thank you!

January 22, 2024

I've worked with Pete in service since 2002. People are friendly, nice, let you know now about possible work coming up in the future so you are prepared (like new tires or the cost of a 60,000 More

by andyb22naf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff, Tony, Pete Kelly
Jan 22, 2024 -

Keystone Volvo of Doylestown responded

We're glad to know that Pete and our team at Keystone Volvo of Doylestown have been providing your family with top-notch service since 2002! Thanks for the review and continued support - see you down the road!

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