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Keystone Volvo of Doylestown
Doylestown, PA
493 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 493 reviews
July 30, 2024
Service dept. As a result of poor communication with staff and within staff, ended up paying for services I did not authorize. Also, car returned with grease on th As a result of poor communication with staff and within staff, ended up paying for services I did not authorize. Also, car returned with grease on the steering wheel.. not the best experience. More
by asgrot
Employees Worked With
Pete Kelly
June 21, 2024
Just picked up our 7th Volvo, this one the XC60. Joe Craig is always great to work with. I asked them to hold a car for two weeks and they obliged with no deposit required. Service is always great t Joe Craig is always great to work with. I asked them to hold a car for two weeks and they obliged with no deposit required. Service is always great that's why we keep coming back. More
by Edinpa
Employees Worked With
Joe Craig, Pete Kelly, Peter Somerman
May 09, 2024
Fantastic service! Easy to schedule, work done is consistently thorough and accurate. Easy folks to talk to about questions. Easy to schedule, work done is consistently thorough and accurate. Easy folks to talk to about questions. More
by Joe
Employees Worked With
Joe Craig, Mike Cluckey, Pete Kelly, Peter Somerman
March 29, 2024
The service department at Keystone Volvo is outstanding. Every. Single. Visit. I've been going there for decades and have always had a positive experience. Pete and Mike are awesome, as is everyone who work Every. Single. Visit. I've been going there for decades and have always had a positive experience. Pete and Mike are awesome, as is everyone who works there. They are a model for how to run a service department. Kudos. More
by Volvo Lifer
Employees Worked With
Everyone, Mike Cluckey, Pete Kelly, Jennifer Montrose
March 22, 2024
I needed a repair that required the removal of the driver side door. When I left the dealership I did notice a dull spot on the door but assumed it was a grease print from the mechanic reattaching the door. side door. When I left the dealership I did notice a dull spot on the door but assumed it was a grease print from the mechanic reattaching the door. A few days later I took a closer look and it was clear they had scratched the door and tried to cover it ... it left a DULL area around the damage. I would have had more respect for them if they had just told me what happened and fixed it properly. I have sent them two e-mails and they did not even respond. Very disappointing. More
by Kristine
Employees Worked With
Paul Heiser
March 16, 2024
Great experience! Communicated well throughout the process. Easy financing and delivery process when picking up my XC40. Communicated well throughout the process. Easy financing and delivery process when picking up my XC40. More
by Doron
Employees Worked With
Paul Heiser, Peter Somerman
January 30, 2024
This place consistently does a great job… I buy my cars here, I get service here, and I really do trust them. Strongly, recommend them if you want a high-quality highly ethical group here, I get service here, and I really do trust them. Strongly, recommend them if you want a high-quality highly ethical group More
by rkapur105
Employees Worked With
Pete Kelly
January 22, 2024
I've worked with Pete in service since 2002. People are friendly, nice, let you know now about possible work coming up in the future so you are prepared (like new tires or the cost of a 60,000 People are friendly, nice, let you know now about possible work coming up in the future so you are prepared (like new tires or the cost of a 60,000 mile service, new tires by next state inspection, etc. They always notify you before doing anything extra they find and give you options. Even did work on my wife's Mustang GT when the Ford dealer couldn't fit her in. All work done well, on time, no hassle. More
by andyb22naf
Employees Worked With
Jeff, Tony, Pete Kelly
December 15, 2023
Always excellent service to match excellent cars. No pressure; never wonder about anything suggested or done. Same experience in sales and service. No pressure; never wonder about anything suggested or done. Same experience in sales and service. More
by scarothersjr
Employees Worked With
Mike, Jeff
December 08, 2023
Terrific experience with dealership and especially with Jennifer Montrose. Thourogh, knowledgeable, professional, considerate and personable. Jennifer Montrose. Thourogh, knowledgeable, professional, considerate and personable. More
by davdmr289
Employees Worked With
Jennifer Montrose
