
Keystone Volvo of Doylestown
Doylestown, PA
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Please be VERY CAREFUL taking your vehicle to be serviced at this dealership. I took my Volvo S60 to be serviced and while paying for the services, my vehicle keys were inadvertently handed over to a random at this dealership. I took my Volvo S60 to be serviced and while paying for the services, my vehicle keys were inadvertently handed over to a random customer, and my vehicle was being driven off the dealership lot right before my eyes. Both the Service Manager and General Manager failed to take accountability, claiming the customer was confused. This is a huge liability as the customer also accessed my personal documents while in my vehicle. More
Service dept. As a result of poor communication with staff and within staff, ended up paying for services I did not authorize. Also, car returned with grease on th As a result of poor communication with staff and within staff, ended up paying for services I did not authorize. Also, car returned with grease on the steering wheel.. not the best experience. More
Just picked up our 7th Volvo, this one the XC60. Joe Craig is always great to work with. I asked them to hold a car for two weeks and they obliged with no deposit required. Service is always great t Joe Craig is always great to work with. I asked them to hold a car for two weeks and they obliged with no deposit required. Service is always great that's why we keep coming back. More
Fantastic service! Easy to schedule, work done is consistently thorough and accurate. Easy folks to talk to about questions. Easy to schedule, work done is consistently thorough and accurate. Easy folks to talk to about questions. More
The service department at Keystone Volvo is outstanding. Every. Single. Visit. I've been going there for decades and have always had a positive experience. Pete and Mike are awesome, as is everyone who work Every. Single. Visit. I've been going there for decades and have always had a positive experience. Pete and Mike are awesome, as is everyone who works there. They are a model for how to run a service department. Kudos. More
I needed a repair that required the removal of the driver side door. When I left the dealership I did notice a dull spot on the door but assumed it was a grease print from the mechanic reattaching the door. side door. When I left the dealership I did notice a dull spot on the door but assumed it was a grease print from the mechanic reattaching the door. A few days later I took a closer look and it was clear they had scratched the door and tried to cover it ... it left a DULL area around the damage. I would have had more respect for them if they had just told me what happened and fixed it properly. I have sent them two e-mails and they did not even respond. Very disappointing. More
Great experience! Communicated well throughout the process. Easy financing and delivery process when picking up my XC40. Communicated well throughout the process. Easy financing and delivery process when picking up my XC40. More
This place consistently does a great job… I buy my cars here, I get service here, and I really do trust them. Strongly, recommend them if you want a high-quality highly ethical group here, I get service here, and I really do trust them. Strongly, recommend them if you want a high-quality highly ethical group More
I've worked with Pete in service since 2002. People are friendly, nice, let you know now about possible work coming up in the future so you are prepared (like new tires or the cost of a 60,000 People are friendly, nice, let you know now about possible work coming up in the future so you are prepared (like new tires or the cost of a 60,000 mile service, new tires by next state inspection, etc. They always notify you before doing anything extra they find and give you options. Even did work on my wife's Mustang GT when the Ford dealer couldn't fit her in. All work done well, on time, no hassle. More