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Keystone Volvo of Doylestown
Doylestown, PA
480 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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March 29, 2024
The service department at Keystone Volvo is outstanding. Every. Single. Visit. I've been going there for decades and have always had a positive experience. Pete and Mike are awesome, as is everyone who work Every. Single. Visit. I've been going there for decades and have always had a positive experience. Pete and Mike are awesome, as is everyone who works there. They are a model for how to run a service department. Kudos. More
by Volvo Lifer
Employees Worked With
Everyone, Mike Cluckey, Pete Kelly, Jennifer Montrose
Helpful March 22, 2024
I needed a repair that required the removal of the driver side door. When I left the dealership I did notice a dull spot on the door but assumed it was a grease print from the mechanic reattaching the door. side door. When I left the dealership I did notice a dull spot on the door but assumed it was a grease print from the mechanic reattaching the door. A few days later I took a closer look and it was clear they had scratched the door and tried to cover it ... it left a DULL area around the damage. I would have had more respect for them if they had just told me what happened and fixed it properly. I have sent them two e-mails and they did not even respond. Very disappointing. More
by Kristine
Employees Worked With
Paul Heiser
March 16, 2024
Great experience! Communicated well throughout the process. Easy financing and delivery process when picking up my XC40. Communicated well throughout the process. Easy financing and delivery process when picking up my XC40. More
by Doron
Employees Worked With
Paul Heiser, Peter Somerman
January 30, 2024
This place consistently does a great job… I buy my cars here, I get service here, and I really do trust them. Strongly, recommend them if you want a high-quality highly ethical group here, I get service here, and I really do trust them. Strongly, recommend them if you want a high-quality highly ethical group More
by rkapur105
Employees Worked With
Pete Kelly
January 21, 2024
I've worked with Pete in service since 2002. People are friendly, nice, let you know now about possible work coming up in the future so you are prepared (like new tires or the cost of a 60,000 People are friendly, nice, let you know now about possible work coming up in the future so you are prepared (like new tires or the cost of a 60,000 mile service, new tires by next state inspection, etc. They always notify you before doing anything extra they find and give you options. Even did work on my wife's Mustang GT when the Ford dealer couldn't fit her in. All work done well, on time, no hassle. More
by andyb22naf
Employees Worked With
Jeff, Tony, Pete Kelly
December 14, 2023
Always excellent service to match excellent cars. No pressure; never wonder about anything suggested or done. Same experience in sales and service. No pressure; never wonder about anything suggested or done. Same experience in sales and service. More
by scarothersjr
Employees Worked With
Mike, Jeff
December 08, 2023
Terrific experience with dealership and especially with Jennifer Montrose. Thourogh, knowledgeable, professional, considerate and personable. Jennifer Montrose. Thourogh, knowledgeable, professional, considerate and personable. More
by davdmr289
Employees Worked With
Jennifer Montrose
December 06, 2023
Identified steering problem during inspection, ordered parts and work completed by end of day, everything seems to be good, have never been disappointed with their work parts and work completed by end of day, everything seems to be good, have never been disappointed with their work More
by richardajacobus
Employees Worked With
Mike
November 13, 2023
Everyone is very pleasant, but be careful how you describe the problem(s) you want fixed. I had a check-engine light and offhandedly mentioned that the accelerator had quit on me to emphasize the ser describe the problem(s) you want fixed. I had a check-engine light and offhandedly mentioned that the accelerator had quit on me to emphasize the seriousness of the check-engine problem. They took this as a request to do diagnostics on the pedal that probably doubled the cost of the service. More
by jalopie
Employees Worked With
Pete Kelly
September 06, 2023
Called Service Department in the morning describing my problem. That same day it was brought in, issue resolved and car returned before 5 P.M. problem. That same day it was brought in, issue resolved and car returned before 5 P.M. More
by jcgyd
Employees Worked With
Mike, Pete Kelly
