
Keystone Volvo of Doylestown
Doylestown, PA
Filter Reviews by Keyword
By Type
Showing 493 reviews
Happy and satisfied customer! I was extremely pleased by the service I received at Keystone during my search and purchase. Best dealership, hands down! Richard and Rob were both v I was extremely pleased by the service I received at Keystone during my search and purchase. Best dealership, hands down! Richard and Rob were both very knowledgeable about all aspects of my purchase and made this the easiest decision for me. They were a pleasure to work with. I will definitely recommend this dealership to everyone I know. More
Service recall issue I bought my 2007 Volvo S80 used in 2012. Never thought to check on service recalls until recently, when I found an issue with the tire pressure labels I bought my 2007 Volvo S80 used in 2012. Never thought to check on service recalls until recently, when I found an issue with the tire pressure labels and software for the tire pressure sensor software. I contacted Customer Service as directed and confirmed the recall was still open. The Service Rep contacted the Volvo dealer I chose to go to and brought the case to their attention, and sent them the correct labels and details. This was my first visit to a Volvo dealer because unfortunately, none were closer than about 25 miles / 50 minutes from my home. A bit far and also out my way for routine service. Nevertheless, they were very pleasant and helpful. And they were ready to get right on it. (I needed to wait) They performed the service and noted a complementary upgrade to the car's software. They also looked into why my lug wrench didn't fit the lug bolts: wrong bolts on the car. No way to know why, but they did order the correct bolts and I will have them replaced soon. Very pleasant experience. Wish they were closer. More
Impromptu service needs As usual, when necessary, KEYSTONE. Comes through with flying colors, handling my needs. No service department comes close to these guys. It has been As usual, when necessary, KEYSTONE. Comes through with flying colors, handling my needs. No service department comes close to these guys. It has been years that I've been a client, and, the Professionial Courtesy, expertise and dedication is consistently outstanding. They always bend over backwards to make it right, a rarity these days. Job well done. More
So HONEST, they SAVED me money : ) I recently purchased a used, high mileage 1999 Volvo V70 Wagon with base trim and stick shift. While doing the usual maintenance and replacements, my I recently purchased a used, high mileage 1999 Volvo V70 Wagon with base trim and stick shift. While doing the usual maintenance and replacements, my local and intelligent/reputable mechanic informed me that I would probably need to replace my drain pan because the threading for the drain pan/oil plug was minimal to heavily stripped - that after the oil change, the plug was holding but only weakly and had a very slow but steady drip. I called around to see if some other mechanics would be willing to bore it out and rethread it or weld another piece on and rethread. No one was willing to do such to this car with it's aluminum oil pan. The different estimates that I received for replacing the oil pan ranged from $600 (at a very local spot with no warranty) to $900 at the local Goodyear service center. So, I took it to the dealer. I told them the story and that I was ready to eat the bill to have it replaced by Volvo experts. Much to my surprise, they called me very shorty after I had dropped off the car, "You don't need an oil pan. Some one previous had just installed an incorrect drain plug. We put the proper one in and it holds perfectly." WOW is all that I can say. Thank you! Also, Pete, the service agent, was very friendly, informative and willing to puzzle things on this old car out with me. ...great experience! I put a 4 out of 5 on price only because I am not used to going to dealers and therefore have NO IDEA how the price of this dealer stacks up with the price of other dealers. Even so, for the work that I did end up getting done, it did add up quickly and was a steep bill compared with non-dealer mechanics. Even so, they did save me perhaps $900+ dollars through their integrity! More
Outstsnding experience for over 20 years (sales and service) Outstanding service and always treated with the utmost professionalism A pleasure to work with Pete Kelly and have trust and confidence that all work Outstanding service and always treated with the utmost professionalism A pleasure to work with Pete Kelly and have trust and confidence that all work will be done correctly the first time. This service department is the best! More
Service Appointment March 4, 2014 I have always been satisfied with your quality of work and you customer relations. I would always be happy to recommend your dealership to someone els I have always been satisfied with your quality of work and you customer relations. I would always be happy to recommend your dealership to someone else. More
Keystone Motors is simply the best! This our 3rd Volvo purchased from Keystone Motors; hands down they are the best Volvo dealership and the experience just gets better and better. Paul This our 3rd Volvo purchased from Keystone Motors; hands down they are the best Volvo dealership and the experience just gets better and better. Paul and Craig were outstanding to deal with and our overall experience was excellent. We highly recommend Paul, Craig and the overall Keystone Motors family. More
As promised I recently purchased a CPO S60 from Keystone Motors and couldn't have had a better experience. Joe Craig, the salesman, worked pricing with me over th I recently purchased a CPO S60 from Keystone Motors and couldn't have had a better experience. Joe Craig, the salesman, worked pricing with me over the phone (I live about 70 miles away from the dealership) including factoring in my trade. The price quoted was the price I paid. Rob in finance explained everything clearly and patiently. In the 30 years I've been buying cars, this was one of best experiences I've ever had purchasing from a dealership. More
Great Experience I recently purchased a Certified Pre-Owned Volvo XC90 from Paul Heiser. My experience was excellent. Paul was very responsive and gave me a fair pr I recently purchased a Certified Pre-Owned Volvo XC90 from Paul Heiser. My experience was excellent. Paul was very responsive and gave me a fair price with no hassle. There were no gimmicks, tricks, or hidden costs. The entire transaction was smooth and effortless. I couldn't have asked for a better experience. I highly recommend Paul and Keystone Volvo to anyone looking for a new or used Volvo. More
Excellent Experience Paul Heiser recently sold me a new Volvo V60. My experience with Paul was top notch. He was very responsive to my questions, my concerns, and he met Paul Heiser recently sold me a new Volvo V60. My experience with Paul was top notch. He was very responsive to my questions, my concerns, and he met all of needs as a buyer. My experience was stress free, timely and I would 100% recommend others to search for Volvo's at Keystone and specifically to work with Paul. More