
Keystone Volvo of Doylestown
Doylestown, PA
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Keystone Volvo made a great impression on me during my recent Volvo purchase. When I compared this dealership to other premium dealerships in my area - - they were far and beyond the most trusted and cu recent Volvo purchase. When I compared this dealership to other premium dealerships in my area - - they were far and beyond the most trusted and customer focused. Being from the Lehigh Valley in PA I have purchased S-class, XJL class, A8L's and other premium products -- but never did I feel that I was being treated like a member of a family. With Keystone Volvo there were no offensive ego strokings or obligatory snottiness that comes with other luxury dealerships. (Come on its a car - - it is not what is going to catapult into exclusivity amongst your piers - - people really need to get serious about luxury cars and their silly trappings) I selected the Volvo for safety - - because let's face it when nameplates like Mercedes, Audi and BMW all did poorly in recent IIHS testing it because abundantly clear to me that brand opulence has nothing to do with safety - - and frankly I don't want to pay premiums for a vehicle that they can invest in sport sponsorship - - what I pay for is safety and practicality. . . so enough about Volvo - - now onto Keystone and why I like them - - - I called them on the phone because they had a new vehicle on my the lot that interested me - - -immediately they responded to my phone inquiry while I was traveling from another dealership in Berks county - - - since I already exhausted my options in Lehigh Valley. Keystone's quick response and overall sincere friendliness resulted in me closing the deal in a very short period of time. It was such a great experience I vowed that I would continue to go to that dealership in the future for all my car needs. (Not that is a bad thing to visit the Doylestown area anytime for what it offers). There is a reason they are the oldest Volvo dealership in PA - - I quickly gained trust in them and would strongly recommend them to anyone looking for a Volvo in the greater Lehigh Valley and Philadelphia metro area. More
Great dealership. This is my second volvo and one of my main reasons for getting a second is this dealership. The service department is friendly, helpful, and trustworthy. I found the same thing on sales s main reasons for getting a second is this dealership. The service department is friendly, helpful, and trustworthy. I found the same thing on sales side and will be recommending them to friends and family. They live to their moto "not pressure, no hype" More
Both Sales and Service people are outstanding. Sales Both Sales and Service people are outstanding. Sales first. Joe Craig is knowledgeable, professional, accommodating, and courteous. What more can Both Sales and Service people are outstanding. Sales first. Joe Craig is knowledgeable, professional, accommodating, and courteous. What more can you ask of a sales person. My wife and I hate to car shop. It's time consuming, boring and often complicated. Joe Craig made it easy and a pleasure. Service. The service guys are fabulous. The job is always done in a timely manner, and always done well. A dealership is defined by its people, and this is a great dealership. More
The people at Keystone were very helpful and effective in getting the car we wanted, and they did not push features not on our list, despite the difficulty in locating the exact car desired. Paul always res getting the car we wanted, and they did not push features not on our list, despite the difficulty in locating the exact car desired. Paul always responds quickly to any communication and is eager to follow up on the service promises made to complete the sale. More
My husband and I have purchased and serviced 3 Volvos from Keystone Doylestown over 20 years. We have found them fair in their sales and service pricing. We only have our service performed by Keystone from Keystone Doylestown over 20 years. We have found them fair in their sales and service pricing. We only have our service performed by Keystone and have been very satisfied. They always let me know when my tires and brakes are approaching the point of replacement and leave it to me to determine when to perform the service. I have never felt that there has been unnecessary work peformed on my cars. The staff is extremely professsional and polite. Loaners are always available. I have recommended this dealership often and i will be buying my next auto from them again. More
Jim made my car buying experience very pleasant. He listened to me when I told him what I wanted in a car, and gave me some possible choices. Jim did his research quickly and efficiently, worked the n listened to me when I told him what I wanted in a car, and gave me some possible choices. Jim did his research quickly and efficiently, worked the numbers, and in no time the perfect car was delivered to me. Jim was very patient reviewing all of the new technology in the car, and AFTER the sale Jim called to see if I had any questions or problems. Several weeks AFTER the sale, I decided I needed an accessory for the car, and Jim responded to me right away. He went the extra mile, and got me exactly what I wanted. More
Keystone has always been dependable to service our cars. My wife and I have bought 6 Volvos there and could not be happier with the way we have been treated both during the pruchase and in subsequent servic My wife and I have bought 6 Volvos there and could not be happier with the way we have been treated both during the pruchase and in subsequent service. I usually deal with Pete or Mike in service. The special times when they have bailed us out of precarious situations in a timely manner is what makes them extra special. Please let the Keystone team know how much we appreciate their efforts. More
The staff at Keystone Volvo were friendly, professional, and responsive. Paul Heiser was a great sales representative, making our car-buying experience a pleasant one. He explained many features of the S60, and responsive. Paul Heiser was a great sales representative, making our car-buying experience a pleasant one. He explained many features of the S60, but without the hype/pressure that is a turn-off at some other car dealerships. More
This dealership was just as advertised, no pressure,no hassle. They are friendly, courteous, knowledgeable and efficient. Best new car experience I have ever had.. hassle. They are friendly, courteous, knowledgeable and efficient. Best new car experience I have ever had.. More
Richard Wobensmith is an excellent salesperson. He is very knowledgeable and very patient, and I felt he was giving me accurate details concerning the Volvo I wasn't sure I wanted to purchase. I was the very knowledgeable and very patient, and I felt he was giving me accurate details concerning the Volvo I wasn't sure I wanted to purchase. I was the unfortunate victim of a head on collision and wasn't even ready to do a test drive psychologically the first time I visited Keystone Volvo. He patiently explained all the safety features of the vehicle which was my main concern. I did do a test drive a few day later and fell in love with the S60. The day I picked up the car, Rich spent almost an hour explaining and detailing all that is available to make my driving the S60 a pleasurable experience. Miriam Schwartz More