
Keystone Volvo of Doylestown
Doylestown, PA
Filter Reviews by Keyword
By Type
Showing 497 reviews
Being a widowed older woman I was a little intimated to Being a widowed older woman I was a little intimated to go in and buy a new car alone. I did all my research on line before I went in so I had Being a widowed older woman I was a little intimated to go in and buy a new car alone. I did all my research on line before I went in so I had an idea of what the car I was thinking of buying should cost and the approximate value of my trade in. Paul treated me with respect and made me feel at ease. I felt no pressure to buy and he was more than gracious as I could not decide what color to buy and dragged him back and forth in the lot. He even volunteered to move the two cars together to make my decision easier. I would recommend this salesman and dealership to anyone looking fora car. What I thought would be an intimating experience ended up to be pleasurable. Needless to say I am thrilled with my new car and would go back again when I am ready for another car. More
We went to Keystone after looking at Acura MDX and Audi Q5 SUV's. Jim greeted us right away. We told him what we were looking for and he recommended the VX90 AWD. He showed us all the features of the car i Q5 SUV's. Jim greeted us right away. We told him what we were looking for and he recommended the VX90 AWD. He showed us all the features of the car including Bluetooth technology, tailgate, third row seating. We test drove it and negotiated and bought that day! What won us over was the suberb customer service from Jim, our sales person and Rob the Finance Manager. There was no pressure to buy that day. We made it known up front the price we were lokoing for, and they respectfully worked with us to get it there. Unlike other dealerships that scoff at an offer, they negotiated, how the experience should be. Other dealerships "hard sell" the warranties. Rob Stein was courteous and respectful. He gave us all of our options and told us the benefits and disadvantages of not purchasing. All in all, it was a very smooth and "painless" experience and I would recommend Keystone Motors for a vehicle, and especially Jim Lamariana. More
Why am I writing this review? Because the service I received on February 8, 2012, was so exceptional! The day before I'd crossed an extremely narrow bridge over our local Delaware River, one I'd b received on February 8, 2012, was so exceptional! The day before I'd crossed an extremely narrow bridge over our local Delaware River, one I'd been over many times before without incident. This time, however, I clipped the passenger side mirror and broke the plastic "glass". I hate to have anything on my beautiful Volvo that's not perfect, so the very next day (without any appointment) I dropped by the Service Department to have them order the part and make a date to have it replaced. Mike said, "Wait a minute. We might have the part in stock." They did. Mike said it could be easily fixed and that I could wait...probably 15 minutes or so. Within a half hour the car was done! The side mirror was back to being perfect, and I was on my way. And one more exciting thing...the cost was exactly zero dollars! Why? Because our Key$tone Ka$h dollars covered the $62.57 cost! That's just a fraction of the raves I have for the Service Department. Any time I have had service all the employees have been attentive, professional and courteous. More
Overall we had a great sales experience. The staff were very helpful and patient with us through the entire process. The continued follow-up after our purchase has been great. We would definitely recomme very helpful and patient with us through the entire process. The continued follow-up after our purchase has been great. We would definitely recommend Keystone Volvo to anyone looking to purchase a new car. More
Painless. While I wanted this car - the "where" was not as easy. We received a very fair price and an honest trade-in value; the people were very nice and courteous. I could not have asked "where" was not as easy. We received a very fair price and an honest trade-in value; the people were very nice and courteous. I could not have asked for a better transaction. More
I will soon be taking delivery on my fourth Volvo from Keystone Volvo in Doylestown. I would not consider buying a Volvo from any other Volvo dealer. Keystone has helped me out many times throughout the Keystone Volvo in Doylestown. I would not consider buying a Volvo from any other Volvo dealer. Keystone has helped me out many times throughout the years. They stood behind me in a previous dealing with Volvo corporate over an out-of-warranty issue. I find the staff in both sales and service to be very friendly and the prices fair. I am hoping to remain a loyal Keystone Volvo fan for years to come. More
We felt very comfortable in the dealership, our salesman Paul was very knowable regarding the Volvo we purchased. At no time was there an awkward moment in the negoation, which was wrapped up in a short per Paul was very knowable regarding the Volvo we purchased. At no time was there an awkward moment in the negoation, which was wrapped up in a short period of time. I would definitely recommend visiting this dealership More
The servise at Keystone Volvo on time and fit my budget. The atmosphere is freindly. All the personel(sale service and support)are presend very good knowledge, and taking the job serious. In each case the c The atmosphere is freindly. All the personel(sale service and support)are presend very good knowledge, and taking the job serious. In each case the care is return repaired as requested, with very helpfull sugestion what shall be done on the next servis. More
Quality dealership, the entire experience was great from the test drive throught the paper work. This was by far the smoothest automobile purchase I have made. Thank you, Barry the test drive throught the paper work. This was by far the smoothest automobile purchase I have made. Thank you, Barry More