
Keystone Volvo of Doylestown
Doylestown, PA
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I have owned 4 Volvos over 30 years, and have serviced them at several dealerships. Keystone Volvo is by far the best dealership I have ever used. Their service team is reliable to do an excellent job, an them at several dealerships. Keystone Volvo is by far the best dealership I have ever used. Their service team is reliable to do an excellent job, and done both quickly and correctly. I have also used their auto body repair after two accidents over the years, and they worked weel with my insurance, and the quality of the repairs were excellent. Of the last two Volvos I bought, one car was from them directly, and one was through them with the Volvo Overseas Program. Both experiences were excellent. I will not buy or service my Volvos anywhere else. There really is "No Pressure & No Hype"! More
For background, we first started going to Keystone Volvo to have our 2006 S40 serviced when our dealer moved from Langhorne to Fort Washington, PA. WE heard from friends that Keystone Doylestown has an exce to have our 2006 S40 serviced when our dealer moved from Langhorne to Fort Washington, PA. WE heard from friends that Keystone Doylestown has an excellent reputation. My partner, Roy Ziegler, who had the car registered in his name, and I decided that when his lease was up, we would lease our new Volvo from Keystone. The location is ideal and the staff is exceptional - right from the initial person who handles the login for service and assigns a tag number. We mostly were with Mike Cluckey from Customer Service; he new the car and he has an impressive knowledge of what might be the problem and what it would take to have it corrected. In knowing that we would hope to be able to lease a new vehicle in 2011, we got to know, sales rep Robert G. Wobensmith who worked with us close to 2 years; he stayed with us through all our visits which actually were the times we would be in town to have our S40 serviced. We managed to stop by the show room when we were at the facility. All worked out to our benefit; we were able to lease a 2011 C30. We are very pleased with our choice. Charles F. Tarr More
Upon entering the service area, I never have to provide my name since like "Cheers" they know my name. Service staff provide a time estimate, inquire as to where you will be,and discuss elemnts of servi my name since like "Cheers" they know my name. Service staff provide a time estimate, inquire as to where you will be,and discuss elemnts of service requested. Should the situtation require, the staff brings you up to date on progress or any potential issue. I have found that they provide a degree of trust not previoulsy found w/a dealer. To put it another way, I don't feel that the dealership is trying 'to put one over on me' More
I have purchased a number of Volvo's from Keystone in the last 15 years and they have always treated me fairly without pressure or hype. I have only used Keystone for service on my cars and Keystone has alw last 15 years and they have always treated me fairly without pressure or hype. I have only used Keystone for service on my cars and Keystone has always provided excellent service in a timely friendly manner. More
This is our 4th Volvo, but this is the first time we purchased a car at Volvo Keystone, Doylestown. We were impressed with the whole experience. Everyone was so friendly and knowledgeable. We felt tha purchased a car at Volvo Keystone, Doylestown. We were impressed with the whole experience. Everyone was so friendly and knowledgeable. We felt that we got the best deal. Joe (Volvo)Craig and another Craig and the finance person (his father worked at Keystone too) went out of their way to assist us with options, explanations and other things like calling us back when we had concerns or more questions. So far it's been a great experience. Thank you...... More
This is a great dealership, with helpful staff. We worked with Rich, who was responsive and had what we needed. They have good pricing and no haggle policy. Would recommend strongly. with Rich, who was responsive and had what we needed. They have good pricing and no haggle policy. Would recommend strongly. More
Two for two! I just purchased my second Volvo (1st one was a 2009 C30, 2nd was a 2012 S-60 T5) from Joe, both times he worked with us and "kept us in the loop" when finding us financing. The Service aft was a 2009 C30, 2nd was a 2012 S-60 T5) from Joe, both times he worked with us and "kept us in the loop" when finding us financing. The Service after the sale is also great. When the C30 has been in for regular maintnance the shop has alway done the work compleatly and on time as promiced and the car is left clean, no dirty foot prints, grease, ect left to be cleaned up... I am a Keystone Volvo customer for life. More
The best car buying experience in our 45 years of buying cars! This is the third time we have purchased from Keystone (four new Volvos, total). Each time we were treated fairly, patiently and respectfully. cars! This is the third time we have purchased from Keystone (four new Volvos, total). Each time we were treated fairly, patiently and respectfully. This is why we have returned time and again to Keystone, even though it is a considerable distance from our home, and there are other Volvo dealers within a far more convenient distance. Jeff and Joe most carefully listened to our specifications, and spent a considerable amount of time searching for the vehicle that we wanted. They were prompt, reliable, and paid attention to every detail that we could think of. The car was ready when promised, and in spotless condition (of course). Rob was the man who did the concluding paper work, again thoroughly and superbly well done. GO TO THEM! More
I have been a long time customer of Keystone Volvo and have always been pleased. I have been to other dealers yet Keystone always seems to be so much better. Service is always done right, and can honestly have always been pleased. I have been to other dealers yet Keystone always seems to be so much better. Service is always done right, and can honestly say I am most satisfied with Keystone Volvo. More
This is the second Volvo purchased from Joe Craig. He is so pleasant to talk with and is willing to work with you. We will recommend Keystone Volvo and Joe Craig to our friends. The service we receive fro so pleasant to talk with and is willing to work with you. We will recommend Keystone Volvo and Joe Craig to our friends. The service we receive from Keystone is also excellent. More