Kia AutoSport Columbus

My name is Douglas Woods, My wife and I had been in new car search mode for a little over a year and had visited your dealership several months before at that time we did not make a purchase but you were h car search mode for a little over a year and had visited your dealership several months before at that time we did not make a purchase but you were high on the list of considered dealerships. We decided to return to Kia several month later, and was surprised to see our Neighbor Clarence Fedrick was employed there as a Salesperson. We Test drove an 2012 EX and decided that it was a good car but we wanted it in Black. So while we were waiting, The Optima SXL 2013 came in and he gave us a call, we were excited so we took it for a test drive. We were impressed with the vehicle handling as well as style and features. We agreed to that we would purchase The Optima SXL 2013,with Clarence Fredrick (Sales Rep) at KIA Auto sport in Columbus, Georgia on Box road. This was the best we could have asked for; never before had we had such a great experience while purchasing a vehicle. We purchased a 2013 Optima SXL that was fully loaded with all options. I feel that I am a tough negotiator and the price that I paid was even better than I had expected. Mr. Clarence Fedrick explain every detail and aspect about the vehicle, it was like he was and interactive video there was not one question that went unanswered and he knows the technical data/specifications of the car inside and out. I was extremely impressed with all the data as I consider myself to be a tech; I was completely convinced that the Kia Optima SXL could hold its own against it competitors IE: Honda, Toyota and BMW. Other factors that were important to me were the 5 year 60,000 mile bumper to bumper warranty and 10-year power train warranty (lifetime if I have all services performed at the KIA Auto sport Maintenance department). Another couple of nice benefits are the free tires for life and 7 free oil changes. There are some great rebates as well here are just a few that was offered to us, Since We already owned a Honda we received a $1000 competitive rebate and also a $500 military rebate for the time we were in the armed forces . There are other rebates available as well. Mr. Clarence Fedrick is a great neighbor and a better Salesperson his exemplification of KIA has been beyond measure, the time he spent with us and his attention to even the smallest detail was superior, He offered us quality, dependability, affordable, stylish vehicle and once again his knowledge, of Kia products is vast. We have recommended that several of our friends go and check out the new lines of vehicles that Kia has to offer and ensured them that it will be a great experience .Two other individuals who added to this excellent car buying experience are Clay Green (Sales Manager) and Van Wilson (Finance). Again, thank you to the whole team. I need to restate how satisfying this car buying experience has been for my wife and me. I tremendously recommend Mr. Clarence Fedrick for anyone looking to buy anyone of KIA vehicles. Keep up the good work Clarence. More

I was looking for a vehicle for my daughter, who had a use car we had for her to teach her responsibility which she has proven to have including excellent grades in college. Upon arriving at Kia to make m use car we had for her to teach her responsibility which she has proven to have including excellent grades in college. Upon arriving at Kia to make my internet appointment with John Noble I was forgotten; John was not present and the new sales person who met us outside called John and placed me on the phone he was not even aware of who I was, acted like he knew me and said he had some things to do and was not there. I would have believed there was at least some professionalism to reset appointment with me.... I was told that this person, whos name I do not remember, would take over. He was kind and I noted not too secure about handeling the situation. I was then later shuffled over to Clarance who told me he was refered to me because the other guy was new. I am a psycologist and was very observant of unprofessional behavior and sales tactics/gimmick used by Clarance to try deliver a vehicle to us, not even considering our request we made upon ititial arrival. They were keen on selling what they wanted. We were forced, at least that is the way my daughter and I felt, after arriving home. We reviewed the entire experience; was not showed the car fax on the used vehicle we looked at and my daughter wanted. We were constantly asked where we wanted our payment to be, and denied a quote on the price of the cars shown over and over again. The KIA Forte given us and the price quoted us was far, far above what was online and what was listed at another Kia dealer in LaGrange. After several phone calls and was given the run arround, and was told they do not have a Clarance who worked there we decided to return the Forte we had brought home. Upon returning the Forte Sunday I noted the disguss at our rejection and was not even offered alternatives. Upond driving off we noted all flagging us down, thought we forgot something, so we returned. A lady ran out and met us in the parking lot trying to make offers, reduce price, make things right. Why was that not revealed initially? Little too late; told her my mind is made up and there is no way we would change. All said, we went to Carl Gregory in Columbus and had the greatest and most relaxed experience and secured a 2012 Honda with all extras included for the same price they quoted us before trade in, extras and down payment. I do not like revealing my credentials because I like to be treated like anyone else... Sorry guys, you messed up on this one and now I have a bad taste in my mouth for Kia, and your dealership. I am sure this is not everyones experience, but it was ours. More

They were very helpful helping me to find a reliable finance union for the vehicle and let them know I was coming. Their courtesy and knowledge was very much appreciated. Any and every question was answ finance union for the vehicle and let them know I was coming. Their courtesy and knowledge was very much appreciated. Any and every question was answered to the fullest. I was taken care of in a very timely manner and I decide to buy another kia in the future, I would want Carson Hammock and Andre Wedner to help me. More

June 28, 2012 My name is Werner Aguilar and I am 73 June 28, 2012 My name is Werner Aguilar and I am 73 years old and have purchased many new cars in my lifetime. My experience with Thomas Withrow ( June 28, 2012 My name is Werner Aguilar and I am 73 years old and have purchased many new cars in my lifetime. My experience with Thomas Withrow (Sales Rep) at KIA Autosport in Columbus, Georgia has been the best I have ever had in my life. I purchased a 2012 Optima EX that was fully loaded with all options. I feel that I am a tough negotiator and the price that I paid was even better than I had expected. Mr. Withrow knew the specifications of the car inside and out and since I am very techie, he made me realized how impressive a vehicle the Optima really is. Other factors that were important to me were the 5 year 60,000 mile bumper to bumper warranty and 10-year power train warranty (lifetime if I have all services performed at the KIA Autosport Maintenance department). Another couple of nice benefits are the free tires for life and 7 free oil changes. Mr. Withrow spent a lot of time with me over a two week period and was always very knowledgeable, enthusiastic, friendly and most courteous. My original visit to the KIA dealer was with my next-door neighbor to look at the KIA Optima hybrids for him. That in turn, led my wife to buy a 2012 Optima EX on June 28th. My neighbor will be closing his deal with Thomas Withrow for a 2012 fully loaded 2102 Optima Hybrid this Saturday June 30, 2102. Since my neighbor and I both own a hybrid from Toyota or Honda we have received a $1000 competitive rebate and also a $500 military rebate for the time we were in the armed forces (4 year requirement with an honorable discharge). I met the owner of the KIA Autosport dealership (Mr. Monroe Lee) and learned that he and I attend the same church. Mr. Lee asked if he could do anything for me. I asked if he could find a Satin Metal (color) 2012 Optima Hybrid for my neighbor. A day later he found the vehicle with the color and options that my neighbor wanted. One of the great benefits for the state of Georgia is the KIA Manufacturing plant in West point, Georgia, employing many folks from our fine state. Two other individuals who added to this excellent car buying experience are Ken McSpadden (Sales Manager) and Royce Townson (Financial Director). Again, I want to reiterate how pleasant this car buying experience has been for my wife and I. I highly recommend Mr. Thomas Withrow for anyone looking to buy a KIA vehicle. He will do a great job for you. Keep up the good work Thomas. Sincerely - Werner Aguilar More

Bessie was very helpful in trading in my Camaro and helping me find the proper family car for our growing family. She was very friendly even though it was almost 100 degress outside! I appreciate her a helping me find the proper family car for our growing family. She was very friendly even though it was almost 100 degress outside! I appreciate her and the entire staff getting me going with my new Kia! More

Don listened when we told him what we were looking for. He never pushed us into any immediate decision(s), but kept in touch with us in a good way. All the staff were really helpful, but more importantly He never pushed us into any immediate decision(s), but kept in touch with us in a good way. All the staff were really helpful, but more importantly friendly, when I talked with them in person and on the telephone. The car almost sold itself, the staff pushed it over the top. This is the first time we have dealt with Kia-- have been Honda and Mazda owners for over 15 years. Keep up the great work! Will be back to talk to Kia when you build the equivelant of a Mazda Miata. More

I could not have asked for better service. The salesman was very friendly and could not have made me more comfortable. He acted as if he had known me all my life. I can't say enough good about him. For a was very friendly and could not have made me more comfortable. He acted as if he had known me all my life. I can't say enough good about him. For a young man he had the nicest manners and was very honest with me. This is why I rated all number 5. I will recommend my brother, Larry Bass, to come see Bentley when he decides to buy his next car which will be not too long. Jeanette Griffith More

Tina was very helpful and accomodating, she let me keep the car overnight to make sure I liked it. I was happy with my experience and will be happy to reccommend her and the dealership to friends and famil the car overnight to make sure I liked it. I was happy with my experience and will be happy to reccommend her and the dealership to friends and family. More

I had a truly wonderful experience buying my 2012 Optima EX. Thomas Withrow was my salesman and he was exceptional, I couldnt ask for a more qualified person. He answered all my questions and gave me great EX. Thomas Withrow was my salesman and he was exceptional, I couldnt ask for a more qualified person. He answered all my questions and gave me great insight of the vehical. Everyone from Kia Autosport of Columbus was top notch, very friendly and willing to help in anyway.This was the best purchase I have ever had. I truly LOVE my Optima. I have nothing but praise for for all of you. Keep up the good work. More

My son purchased a new car for better gas mileage. Very good experience. We are. repeat customer. My wife has purchased 2 new vehicles from them. good experience. We are. repeat customer. My wife has purchased 2 new vehicles from them. More