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Kia Carland

Roswell, GA

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61 Reviews

1400 Upper Hembree Rd

Roswell, GA

30076

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61 Reviews of Kia Carland

December 19, 2015

Worst Experience Ever! I have never been treated so rudely in my life. I am on my 6th Kia vehicle and looking to trade up for a 7th. Being my local dealer, I figured I wou More

by unhappy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
don't remember
Jan 22, 2016 -

Kia Carland responded

Thank you for your feedback. We are sorry to hear that your experience with us was less than satisfactory. It has always been our goal to make sure our customers leave our dealership completely happy and satisfied. We hope you come see us again in the future.

November 23, 2015

Bait and switch I have to give the a fair because the sales guy, Jerome P. worked very hard to get us the best deal. It was agreed to in writing and orally at least More

by Tanner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jerome P.
Jan 22, 2016 -

Kia Carland responded

Tanner, Thank you for your detailed feedback, as it helps us determine the areas in which we are doing well, and the areas in which we need to improve. We are sorry that your experience with our sales department was less than satisfactory. It has always been our goal at Kia Carland to provide our customers with a pleasant low stressed car buying experience, and it always will be. We sincerely appreciate your business, and we hope you will come back and see us.

September 15, 2015

Professional -Thorough -Customer Oriented - Well-Informed Long time customer and have always had a very pleasant experience when I go back for service. My Optima is the most reliable, comfortable, well de More

by MrBrian48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam (GM - A++) Patricia John and Moe in service create the loyalty
Jan 22, 2016 -

Kia Carland responded

Thank you so much for your kind review! We are so glad that we were able to provide you with such a pleasant car buying experience! We sincerely appreciate your business, and we hope you come back and see us at Kia Carland!

July 09, 2015

Great Dealership I went into Kia Carland wanting to trade my Fiat 500 for a larger car. I was interested in Kia due to their recent awesome reviews about their reliabi More

by juniperjackal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damon Marbut; Alex
June 26, 2015

Scam artists. Finance department mis-represents extended warranties then upon cancellation drag their feet on refunds when you cancel claiming 'not sure where the p More

by pezzy669
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alex Santos
June 10, 2015

GREAT EXPERIENCE WITH A VERY PROFESSIONAL STAFF. We were involved in an accident that totaled our 2013 Kia Soul. We loved it so much we wanted another one. After spending almost 2 hours at another More

by Kia Lover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Deutscher and David Clarida
June 06, 2015

Great Team! No one enjoys the car buying process ! However, the team at Kia Carland made the process easier and faster!! With my unique situation, Andrew Sheppe More

by brandyone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Shepperd, Anthony, Gregory
May 05, 2015

IF YOU CAME FOR A CAR , TRUST ME YOU WILL LEAVE WITH A CAR ! I had an awesome experience with Kia Carland , Jeff held my hand throughout the process with my mom and I and his manager Anrdrew worked with him on t More

by ashleesan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff and Andrew
May 05, 2015

DISHONEST PUSHY OBNOXIOUS i AM OVER 50 YEARS OLD AND HAVE PURCHASED MANY CARS IN MY LIFETIME. i HAVE NEVER BEEN TREATED WITH THE DISRESPECT THAT KIA CARLAND IN ROSWELL TREATED More

by StuGin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
CHARLES CLARK, STAN SALES MANAGER, JOHN NOBLE-GENERAL MANAGER, ANTHONY-FINANCE MANGER
April 30, 2015

Trade a car here it's horrible I went there to trade my car and it's a mess go away from there. They are lie to you go away from there More

by Vanne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Greg
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