Kia Cerritos

Best Experience Ever! Kia of Cerritos has a good atmosphere, they made me feel like home.. my salesman was one of a kind... thank you Ulisses Rodriguez your the best!! Kia of Cerritos has a good atmosphere, they made me feel like home.. my salesman was one of a kind... thank you Ulisses Rodriguez your the best!! More

Simply the best This has been the best car buying experience I've ever had. My salesman, Shawn James was exceptional. He is knowledgeable about the Kia line of produc This has been the best car buying experience I've ever had. My salesman, Shawn James was exceptional. He is knowledgeable about the Kia line of products as a whole. He has the patiences of a saint and makes what can be a stressful experience fun. He explains all your options but isn't pushy. The finance guys and management are great. Everyone in the facility is very politely and the service was amazing. If you need a new car go see Shawn and the folks at Kia Of Cerritos More

Sales He is very positive guy, who is very persuasive. He is very funny and respectful, and to me he looks like a hard worker. He knows what he selling and He is very positive guy, who is very persuasive. He is very funny and respectful, and to me he looks like a hard worker. He knows what he selling and very aware on what he says. More

kia of cerritos buy my car at kia of Cerritos was the best choice I could do in my life. I want to thank Ulisses Rodriguez for helping me with my new kia optima, the buy my car at kia of Cerritos was the best choice I could do in my life. I want to thank Ulisses Rodriguez for helping me with my new kia optima, the treatment was very professional, he is a really cool guy. If you are looking to buy a new car, I totally recommend kia of cerritos. I feel very comfortable and happy with my new car. More

Super excited Adrian, was very professional and understood My needs. The best buying car experience It was worth the 1 hour drive ..I'll be back with my next Adrian, was very professional and understood My needs. The best buying car experience It was worth the 1 hour drive ..I'll be back with my next purchase Thank you! More

Funny business From 5 stars to 1 star in an hour. Wife went to Kia of Cerritos to have batteries replaced in remotes and the parts department pulled out a meter to From 5 stars to 1 star in an hour. Wife went to Kia of Cerritos to have batteries replaced in remotes and the parts department pulled out a meter to test signal. The parts person declared one remote was dead and needing replacement @ $200 + $75 for programming. Parts person also advised battery good in 2nd remote when it was dead. Went to CVS and bought 2 batteries for $8 (dealer was $9 apiece). YouTube video showed to open remotes and pull up contacts to ensure good contact to battery. Both remotes work perfectly. I sent 2 emails to Kia asking for an explanation and received 3 responses back from salesman wanting to sell me a new car. I am left with the impression that this is some type of scam and a part of the business model at Kia of Cerritos. I have been a model customer with purchase and service for 4 years and apparently my loyalty counts for nothing. Nothing to gain here writing this, just an fyi to future buyers, My opinion is If they will scam you in one area they will scam you in all areas. More

Absolutely Perfect I have no complaints. I went in I told them exactly what I wanted, and they delivered it. I was in and out within 3 hours and wasn't asked to compro I have no complaints. I went in I told them exactly what I wanted, and they delivered it. I was in and out within 3 hours and wasn't asked to compromise one time..... Thank you More

Scammers, never trust! Please be aware of what you sign it. I went this dealership with Truecar.com certification of $15,030 for Kia Soul. and guess what? end of $26,000 OTD Please be aware of what you sign it. I went this dealership with Truecar.com certification of $15,030 for Kia Soul. and guess what? end of $26,000 OTD price. The best part was when I ask them to bring the breakdown price list, they REFUSED it. the only thing they shown to me was piece of paper with $285 Monthly payment. even though I put $8000 for down payment. so let's do the math, $285 * 66 months = 18,810 and plus my down payment $8,000 = 26,810 this dealership is total scammers. More

Shisty Snakes They pulled the bait and switch on me. After hours of negotiations they went ahead and changed the paperwork (unbeknownst to me until the next mornin They pulled the bait and switch on me. After hours of negotiations they went ahead and changed the paperwork (unbeknownst to me until the next morning) to something we hadn't agreed upon. I was told by Herbie the General Manager "I'm sure your an intelligent adult and knew what you were signing". I cancelled all of the EXTRA policies and it took them FOUR months to credit back the $2500. Guess what they'll be getting their car back real soon. I don't care if it dings my credit. They shouldn't treat people the way they treated me. Karma More

don't want to sell, especially EV cars I just experienced the level 0 of customer service. No response to e-mails and phone calls Sales person inviting you to shop at other dealerships A I just experienced the level 0 of customer service. No response to e-mails and phone calls Sales person inviting you to shop at other dealerships And last but not least, the following comment " can't order the soul eve that you'd like. Kia would not let me order cars" The team gave me the feeling that they had received orders not to sale et cars. Couldn't believe it but witnessed it. Good luck! More