Kia Cerritos

My car was consuming/ burning oil for years. I kept having to put oil in all the time. Finally, my car was giving me real trouble, shaking like crazy and the check engine light came on. I though I kept having to put oil in all the time. Finally, my car was giving me real trouble, shaking like crazy and the check engine light came on. I thought the worst! So, I called Kia of Cerritos in panic mode and they took us in right away. That's when I met Andres. I just really want to put it out there about my service tech, Andres. Andres is the bestest!!! He really helped me a lot with my car. He took care and fixed everything that was wrong with my car that I struggled with for quite some time. He always kept me updated and got what needed to get done with my car, done. He made it happen!! He is very professional, his expertise is above and beyond, and he's so nice!! I just can't express my gratitude in words for all his help. I can finally be worry- free and safe, driving my beautiful 2018 Kia Optima S. Thank you soooooooooooooooooooo much Andres 💕 and Kia team. More

Great experience! . Anthony was exceptional, he did not waste our time, he made the whole process so easy for us. We were in and out in less than 2 hours with our bra . Anthony was exceptional, he did not waste our time, he made the whole process so easy for us. We were in and out in less than 2 hours with our brand new Telluride. Definitely recommend this dealership, ask for Anthony! More

I have a wonderful service advisor. He kept me in the know about my cars service when I dropped it off to go to work. He kept me in the know about my cars service when I dropped it off to go to work. More

Another great and positive experience while servicing my Telluride at Kia of Cerritos! The service was top-notch. My advisor kept me informed of all services being provided and when I could expect my car to Telluride at Kia of Cerritos! The service was top-notch. My advisor kept me informed of all services being provided and when I could expect my car to be completed. More

I worked with Fred, the Internet Sales Director, primarily. He was great. From our first interaction he was honest, upfront, and timely to all my inquiries and requests. I requested out the door pri primarily. He was great. From our first interaction he was honest, upfront, and timely to all my inquiries and requests. I requested out the door pricing on several vehicles and he provided what I wanted with no pressure. At the dealership we worked with Gerald. He was great to work with as well. Very professional and personable. They are a great no pressure team. They were very different from most other dealerships I have dealt with over the years - in a good way! The only minor downside was the finance person. We paid cash and declined all optional services she promoted. She was not very engaging or personable. I didn't realize until I got home she did not give me a receipt for my cashiers check. A quick inquiry to Fred and he was able to follow up with finance and get it to me quickly. I picked my car up on a Friday. My daughter and son in law were also car shopping. I referred them to Fred and they had their new vehicle on Sunday. Same upfront, no nonsense process. If you're in the market for a Kia I highly recommend Fred at Cerritos Kia! Thanks Fred and Gerald. More

Customer service is exceptional, the staff members are always responsive and great work done always!! always responsive and great work done always!! More

Great service every time I bring my car in. Victor is great! He is always so helpful and efficient, I couldn't ask for a better service advisor!! Victor is great! He is always so helpful and efficient, I couldn't ask for a better service advisor!! More

Really great customer service. I will definitely be recommending this establishment to all my family and friends. I will definitely be recommending this establishment to all my family and friends. More

Marilynn was very professional and attentive. She was very helpful and explained the whole process. She was very helpful and explained the whole process. More

Marilyn was great, she was very attentive and she explained the process of our service. She was professional and kept us informed the whole time. I would highly recommend Marilynn to my friends. explained the process of our service. She was professional and kept us informed the whole time. I would highly recommend Marilynn to my friends. More