
Kia Cerritos
Cerritos, CA
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The salesman Andrew was very informative and knowledgeable on all vehicles I requested to view. He answered all our questions and never once made us feel too pushy or aggressive for a sale. Our knowledgeable on all vehicles I requested to view. He answered all our questions and never once made us feel too pushy or aggressive for a sale. Our case was very different than most sales and he went above any beyond to accommodate us. More
Excellent customer service always and this time with Nicholas Nguyen. This location however is too busy. 4 hours is too long for an oil change..... Too many cars in for service at the same time. I overh Nicholas Nguyen. This location however is too busy. 4 hours is too long for an oil change..... Too many cars in for service at the same time. I overheard someone waiting with an appointment over 45 minutes to check in. More
Excellent service from customer service and Leo Mendez he was very helpful and knowledgeable sales specialist always smiling and solving all the issues. I drove my new car with him for 15 minutes and expla was very helpful and knowledgeable sales specialist always smiling and solving all the issues. I drove my new car with him for 15 minutes and explained to me all the details of the car. Very happy with his service More
The music from the "Jaws" mo vie didn't start playing as soon as we got out of the car. James, our salesman was truly focused on professionalism, as well as his manager, Ross. soon as we got out of the car. James, our salesman was truly focused on professionalism, as well as his manager, Ross. More
Michael B. did a great job showing the vehicle. Michael, Ross and Fatima were all pleasant to work with. Only critique would be to clearly show and explain each charge in print prior to signing to avoid mis Ross and Fatima were all pleasant to work with. Only critique would be to clearly show and explain each charge in print prior to signing to avoid misunderstandings. More