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Kia Cerritos

Cerritos, CA

4.7
1,152 Reviews

18201 Studebaker Rd

Cerritos, CA

90703

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Showing 1,152 reviews

March 05, 2021

So nice and wonderful person thanks for your help with so happy thanks and thanks and I hope you sales much cars thanks for your help More

by Jose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Near
March 02, 2021

Always have received great advice at Kia of Cerritos. Nick S is my service rep and he’s awesome. The young lady at the cashier’s desk is always really friendly as well. The Lyft back to my house rather t More

by Aleeusc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick S. In service not sales
February 18, 2021

The dealership is very helpful and thorough. The only thing that was not done was a check of any recalls as the KIA website was down. He could not check. More

by jd4s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Near
February 17, 2021

Bought my Kia Forte 5 door in 2016 and I've been a customer ever since - My Service Advisor is Travis Inkster he is the best - It's always a pleasure to work with him *Smiles* More

by choi_sandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Inkster - Service Advisor - Service Department
February 17, 2021

Have been taking my 2020 Forte to Kia Service Dealer for the past year and I admit to say the service received by any employee here is exceptional 👍 More

by Jesus_B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall, Mark Near
February 16, 2021

We were fortunate to find the exact make and model we were looking for on the Kia of Cerritos website. The fact that the miles were so low, and so was the price, was a no-brainer. Jack, our sales rep, wa More

by Saskya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Harris, Mark Near
February 15, 2021

Very friendly quick to get my car in service I will definitely be coming back. Great job on the maintenance. My car was washed and ready for me More

by Southbaylimo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Near
February 14, 2021

Kind, professional and efficient . Victor extended himself beyond managing the service. He was very friendly and availabke to answer my questions regarding my prepaid service plan. More

by Judy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Victor Chen in Service, Mark Near
Mar 24, 2021 -

Kia Cerritos responded

That is great to hear Judy! Thank you for taking the time to leave a review. Victor is one of our best and is only a call away if anything else arises. We appreciate your business and look forward to serving you again in the future.

February 14, 2021

My experience was one of the best experiences I've ever had. Angelica was outstanding and she saw to everything including helping us close the purchase. More

by Pat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angelica highest rating, Mark Near
Mar 24, 2021 -

Kia Cerritos responded

That is great to hear Pat! Thank you for taking the time to leave a review. We appreciate your business and look forward to serving you again in the future.

February 11, 2021

I couldn’t be any more pleased by the service, hospitality, and more. A huge thank you to Fatima and Ed for helping with my lease. More

by P.saravia91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fátima and Ed, Mark Near
Mar 24, 2021 -

Kia Cerritos responded

Fatima and Ed are the BEST! Thank you for letting us know that you received such exceptional customer care. We appreciate your business and look forward to serving you again in the future!

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