
Kia Cerritos
Cerritos, CA
Filter Reviews by Keyword
By Type
Showing 1,152 reviews
When I say I came in to get service for my car I was in and out within a hour like Eddie Favela promised. He was very Professional with his service from the start to the end I highly recommend him when co and out within a hour like Eddie Favela promised. He was very Professional with his service from the start to the end I highly recommend him when coming to Kia of Cerritos. More
Mr. Smyth the service advisor was extremely professional and courteous. The service was done when the advisor estimated the time it would take. He texted for updates. and courteous. The service was done when the advisor estimated the time it would take. He texted for updates. More
I always receive exemplary customer service here. A professional team which handles such high volume of customers but still giving me a personal touch. Alberto helped out during my visit and was a ple professional team which handles such high volume of customers but still giving me a personal touch. Alberto helped out during my visit and was a pleasure to work with. Recommended exactly what was needed for my vehicle and didn't try to oversell. Many thanks to Alberto and Shawn's team! More
Great customer service. Had not plan on buying a car right then, just wanted to see the 2021 models, Mark and Leo was wonderful! Had difficulty deciding on the color I wanted but was happy with the colo right then, just wanted to see the 2021 models, Mark and Leo was wonderful! Had difficulty deciding on the color I wanted but was happy with the color I choose. More
Travis is one of the greatest service advisors on the Kia sports team. He always keeps a smile on a customer's face never disappoints. Never keeps me waiting for a service advisor to come and provide custome sports team. He always keeps a smile on a customer's face never disappoints. Never keeps me waiting for a service advisor to come and provide customer service. Travis is the BEST for any customer service needs. I do NOT want to go to anyone else but Travis!! More
Great customer service. Always keeping you updated on everything and always friendly... always treating you like family. Great experience especially with service tech Eddie Gonzalez. everything and always friendly... always treating you like family. Great experience especially with service tech Eddie Gonzalez. More
They were fantastic, from beginning to the end, the best price and best service and no nonsense like other dealers, they do what they say! price and best service and no nonsense like other dealers, they do what they say! More