Kia Cerritos

This experience was amazing. All employees that helped throughout the servicing on my car were friendly and beyond kind, greeting with a smile and leaving with all services needed to have my car at the fl throughout the servicing on my car were friendly and beyond kind, greeting with a smile and leaving with all services needed to have my car at the fluids needed and more. More

Shauna was very professional. She was very compassionate when I told her I was late picking up my car because my husband had an allergy attack. when I told her I was late picking up my car because my husband had an allergy attack. More

I was happy with the sales person working with me Joshua was very courteous and polite I felt comfortable speaking with him he should be given a 10 ..The only problem I did not get my floor mats can I have was very courteous and polite I felt comfortable speaking with him he should be given a 10 ..The only problem I did not get my floor mats can I have them please Thanks Joshua More

I purchased my Kia Telluride from Kia of Cerritos. I was nervous about going car shopping during a pandemic but they let me wait outside during the purchase and all sales people who spoke to me kept their d nervous about going car shopping during a pandemic but they let me wait outside during the purchase and all sales people who spoke to me kept their distance and wore masks. It made it much easier to buy a car from them. My first service experience was great as well. Fast friendly service and once again proper distancing and masks were worn making me feel more comfortable. More

Service was great all of my service needs were meet. And even got a repair on my car that I did not know I needed and it was covered under warranty even got a repair on my car that I did not know I needed and it was covered under warranty More

JOSE VALENCIA WAS GREAT HE GOT ME IN AN OUT IN RECORD TIME. I WOULD DEFINETLY MAKE THE TRIP FROM ORANGE COUNTY TO CERRITOS JUST FOR THE SERVICE ANYTIME! TIME. I WOULD DEFINETLY MAKE THE TRIP FROM ORANGE COUNTY TO CERRITOS JUST FOR THE SERVICE ANYTIME! More

The Service Rep. Vincent Chin is always professional and always timely! Excellent service! I will always bring my car there for service! I trust my car will always be done RIGHT! Stephanie Golston always timely! Excellent service! I will always bring my car there for service! I trust my car will always be done RIGHT! Stephanie Golston More

Matthew Beltran was the best ever. Patient, kind and understanding what type of car and price I needed. I had no issues with him what so ever. I would and WILL refer everyone I know that needs a new car understanding what type of car and price I needed. I had no issues with him what so ever. I would and WILL refer everyone I know that needs a new car to Matthew. Thank you Matthew!! The only issue I had is the finance dept. I believe Fatima worked with me, I'm not sure she never introduced herself to me. She is a very intimidating person and essentially conned me into getting the Security Etch by stating it was included in the original listed price. Come to find out it was an optional cost. More

I scheduled my service on Monday to be done on Tuesday and the whole process was exceptional. I knew that they offered a shuttle service in the past and the Lyft home was a nice amenity. Service was done and the whole process was exceptional. I knew that they offered a shuttle service in the past and the Lyft home was a nice amenity. Service was done within three hours and covered by warranty. Ryan Smyth was my service agent and was exceptional in helping me out as well. Thanks Kia of Cerritos. More

Thank you juan in sales. Day 1 I knew this guy was true Thank you juan in sales. Day 1 I knew this guy was true to his craft, he doesnt stop until your satisfied. Very impressive salesman! Thank you juan in sales. Day 1 I knew this guy was true to his craft, he doesnt stop until your satisfied. Very impressive salesman! More