
Kia Cerritos
Cerritos, CA
Filter Reviews by Keyword
By Type
Showing 1,151 reviews
Making a customer happy Paola made my dream come true of purchasing my Telluride. She was very transparent with the pricing and very informative. She wasn’t pushy like most s Paola made my dream come true of purchasing my Telluride. She was very transparent with the pricing and very informative. She wasn’t pushy like most sales reps are and went above my expectations. Thank you for making this my best car purchasing experience! Andres in financing was also really great to work with. He was very humble and made me laugh a couple times. Didn’t make me think twice about signing my life away, as I told him. Great job everyone at Kia for making this customer happy. More
I came in to have some recall notices taken care of I was greeted with a very warm smile and Victor, the service writer, was very pleasant and efficient. The service I needed was performed quickly and t I was greeted with a very warm smile and Victor, the service writer, was very pleasant and efficient. The service I needed was performed quickly and to my complete satisfaction. It is wonderful when a company “over-delivers” to their customers. Everyone I encountered at the service department, from the cashier who went out of her way to make sure my appointment was the same day, to the lot person that brought the car out to me was extremely pleasant and professional. More
Service department Everytime I go to Kia (Cerritos), I always get a VIP service. Everyone is amazing and this time wasn't an exception, Miguel is AWESOME, super friendly Everytime I go to Kia (Cerritos), I always get a VIP service. Everyone is amazing and this time wasn't an exception, Miguel is AWESOME, super friendly, gave me a great customer service and he was very knowledgeable. Thank you!! :) More
Good Service Not a lot of pressure or badgering. Which is appreciated. A car purchase is a big deal, one you don't want to regret. Thanks Not a lot of pressure or badgering. Which is appreciated. A car purchase is a big deal, one you don't want to regret. Thanks More
Great service I had to have a software update done on my Kia, per a recall. I was dreading the experience, but I called and made an appointment. I was quoted a ti I had to have a software update done on my Kia, per a recall. I was dreading the experience, but I called and made an appointment. I was quoted a time but was done 45 minutes early. It was quick, easy, and everyone was so helpful and friendly. More
Super great service with EDDY GONZALES I’m been going to the dealer for about 5 yrs and working with same service person for 2/3 years Eddy Gonzales great person excellent service he reall I’m been going to the dealer for about 5 yrs and working with same service person for 2/3 years Eddy Gonzales great person excellent service he really like his job make happy customers!!!! 5 starts for him More
Great Service We dropped off the Vehicle for 30,000 miles service. Service was done in a timely manner. Rep Albert Olivera made sure all things were taken care of. We dropped off the Vehicle for 30,000 miles service. Service was done in a timely manner. Rep Albert Olivera made sure all things were taken care of. More
They support us with all of their efforts. They aren't playing with their customers. They show everything what I want and needs. I can rely on them. Also their service departments' faculty They aren't playing with their customers. They show everything what I want and needs. I can rely on them. Also their service departments' faculty are always be smiles with their customers. More
Great Service Once I arrived I was greeted immediately and my service consultant Albert spotted me came over quickly. He went over what service I needed for my visi Once I arrived I was greeted immediately and my service consultant Albert spotted me came over quickly. He went over what service I needed for my visit and what services are coming up. I was offered snacks, coffee, and was shown the business desks available. Not many dealerships offer snack or a nice seat. More
Great. It was a quick and easy service. I went for an oil change and I felt like I didn’t wait long for my car to be ready. It was a quick and easy service. I went for an oil change and I felt like I didn’t wait long for my car to be ready. More