
Kia Cerritos
Cerritos, CA
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Easy and convenient I love that Kia allows your to drop off the car the night before. This allowed me to really not be inconvenienced about not having a vehicle all day. I love that Kia allows your to drop off the car the night before. This allowed me to really not be inconvenienced about not having a vehicle all day. I got May car back early the next morning and was all ready for my day. Thanks for car wash as well!! More
Freindly, quick, quality. The check-in personnel were professional and friendly. They told me what would be done and how soon. The car was ready when they said and they deliver The check-in personnel were professional and friendly. They told me what would be done and how soon. The car was ready when they said and they delivered it directly to me. Also performed was a checklist of items not worked on which made me feel safer. Thanks. More
Quick The maintenance work done was perfect, oil change, filter, fluids. It took about an hour and a half. The representative that helped me was great. The The maintenance work done was perfect, oil change, filter, fluids. It took about an hour and a half. The representative that helped me was great. The cashier was a bit short and not the friendliest. However I was disappointed with how my car was returned. The last time I took it for service, as well as each time my mother has, they had washed and vacuumed them, this time it was obvious they just hosed it down. More
Quick & Easy The experience with Karim and Eric with the internet team was exceptional. I would recommend Kia of Cerritos to anyone. I enjoyed my process. Thanks The experience with Karim and Eric with the internet team was exceptional. I would recommend Kia of Cerritos to anyone. I enjoyed my process. Thanks More
Kia Cerritos Great quality of work and reasonable pricing - customer service quality could have been better, felt rushed when I first arrived but once I picked up Great quality of work and reasonable pricing - customer service quality could have been better, felt rushed when I first arrived but once I picked up my ride, customer service was more welcoming (most likely bc I was spending almost $400). Overall, customer service could improve and make the customer feel welcomed and treated with care More
Satisfied Customer Salesperson names Daniel, was very professional , friendly and made this experience comfortable. We didn’t feel pressured. Thank you Daniel. You made Salesperson names Daniel, was very professional , friendly and made this experience comfortable. We didn’t feel pressured. Thank you Daniel. You made very easy with no pressure More
Exceptional work Not only did the employees work quick, they were very assertive as well. They gave me a call the moment my car was done and they explained everything Not only did the employees work quick, they were very assertive as well. They gave me a call the moment my car was done and they explained everything in detail that was done to my car. More
Amazing Service I purchased my first KIA in 2013 and have had it serviced by the KIA dealerships to this day. I purchased the extended warranty in 2013 and recently n I purchased my first KIA in 2013 and have had it serviced by the KIA dealerships to this day. I purchased the extended warranty in 2013 and recently needed to use it as the vehicle has just under 100 K miles on it and boy did it pay for itself as well as the dealership covered what was not covered by the extended warranty but under the KIA 10 year 100k warranty without hesitation. Randall recently assisted me and prior to that it was Nick. Highly recommend. More
Fantastic Exceptional service with Jose. Fast speed, great helper in getting me the service needed. I would definitely recommend this dealer along with Jose. Co Exceptional service with Jose. Fast speed, great helper in getting me the service needed. I would definitely recommend this dealer along with Jose. Coming back again. More
Outstanding service From start to finish my experience was great!! Travis answered every question I had and he was incredibly nice the whole time. I’m definitely coming From start to finish my experience was great!! Travis answered every question I had and he was incredibly nice the whole time. I’m definitely coming back! More