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Kia Country of Charleston

Charleston, SC

Overview
Employees
Reviews
Vehicles
4.9
2,524 Reviews
Kia Country has delivered sales and service excellence to Greater Charleston for 20 years. Every new Kia Owner’s Edge has a $3000 value advantage We offer exceptional customer service, products, and pricing. W. No one tells our story better than our customers--Kia Country has the most 5-star reviews of any dealership in South Carolina We are among a select group of Kia Dealers nationwide who have earned K-DEP Certified Dealer status. DealerRater.com has named us SC Dealer of the Year seven times and awarded us with four Consumer Satisfaction Awards. #WeMakeItEasy to buy a car.
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2361 Savannah Highway

Charleston, SC

29414

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Showing 2,524 reviews

March 31, 2023

I recently relocated for work to Nevada but Jorden never turned me away when I bugged him about the hybrids. If I was still in Charleston I’d be stopping in right now to place an order. Great guy! More

by J Norwood
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jorden Reaves
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 31, 2023

I love Jorden's videos on Fb. I asked him questions about financing because it's new to me. He was very helpful and I plan on getting a car from kia country when i get my crdit ri More

by danielle
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jorden Reaves
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 31, 2023

Months later Jorden still stays in touch and asks me about how I’m loving my car! More

by KiaMom
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jorden Reaves
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 31, 2023

Gonna be trading in my car with my longtime friend Jorden. He's always letting me know how nice my car is and that I can upgrade. I checked the value and he's right. He sold me a car years ago and I h More

by NB
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jorden Reaves
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 28, 2023

All I can say is WoW! Kevin Beutler was more than expected. He explained everything for me to understand why it was important to get the work done on my Kia.I have had More

by Renae Davidson
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Beutler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 30, 2023 -

Kia Country of Charleston responded

Thank you so much for taking the time to recognize Kevin. It truly means the world.

Helpful
March 27, 2023

I was looking for something really hard to find but Jorden was honest and let me know my alternatives. I look forward to coming back when its time to purchase. More

by pj
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jorden Reaves
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 30, 2023 -

Kia Country of Charleston responded

We're glad Jorden was able to provide a great experience for you. Can't wait to see you back.

Helpful
March 25, 2023

Made everything simple and easy in all steps of the process. Very easy to communicate with. Highly recommend Jimmy when visiting Kia Country! More

by Josh24
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2023 -

Kia Country of Charleston responded

That's so great to hear. Thank you for recognizing Jimmy and visiting Kia Country.

Helpful
March 23, 2023

Very easy to work with and open communication. Jimmy was very helpful and delivered my car early More

by SEMW2023
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2023 -

Kia Country of Charleston responded

We're so happy to hear that you had a positive experience at Kia Country. Congratulations on your new car and thank you for recognizing our team.

Helpful
March 13, 2023

This dealership sold me a defective car and then wouldn't make it right. They left me stranded in a different city while my car was being repaired. More

by mdemarais2
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tim LeRay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Leming
1.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Hitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2023 -

Kia Country of Charleston responded

We are sympathetic to customers that experience vehicle issues especially when they are out of town. We apologize for the inconvenience. We were contacted on 2/24 and arranged to have the vehicle towed to the nearest Kia Dealer who agreed to look at it on Monday. We were happy to learn that you were staying with relatives and were not stranded. We also advised you that your Kia warranty would have covered trip interruption and substitute transportation if needed. Fortunately, the issue was quickly resolved on Monday morning. Initial quality is a big measurement by JD Powers and the manufacturers, and Kia is among the best year after year. They strive for no issues but unfortunately, sometimes issues come up. It is unfortunate that you had an issue after a short period of ownership but it seems to be resolved and the warranty will be in place for 5 years or 60,000 miles of the limited warranty and 10 years or 100,000 miles of limited powertrain warranty. You expressed interest in a Sportage in place of the Niro While we can't just take vehicles back after they are purchased, we offered to trade for only $15 more a month. The Niro is a top three finalist for world car of the year and has received numerous other awards. Again, we're sorry that you had a problem and we tried to do everything possible to successfully resolve the situation.

Mar 14, 2023 -

mdemarais2 responded

You sold me a defective car. I was not staying with relatives, I missed a relative's birthday because of this. A new car should be reliable, and then, when you were poised to do the right thing, you figured devaluing my defective car was a great solution for you. I will never buy KIA again, I will never buy from this dealer again, and neither will my family. This experience has me questioning everyday if today will be the day that my NEW car fails me yet again.

Helpful
March 11, 2023

I had a rough experience at another Kia dealership but Charles reassured that I’ll have a better one at Kia Country. Jorden met me on the lot and said I’d love the k5 that I was looking for. Adam and Cory More

by Danielle
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Adam Richey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorden Reaves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Fritz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2023 -

Kia Country of Charleston responded

That's so nice to hear. We're so happy that you had a positive experience at Kia Country. #HappyCustomers are everything. Thanks for recognizing our team and congratulations on your new car.

Helpful
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