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Kia Country of Charleston

Charleston, SC

4.8
2,764 Reviews
Call Dealership (843) 573-2300
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2361 Savannah Highway

Charleston, SC

29414

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2,764 Reviews of Kia Country of Charleston

April 15, 2024

This is the only KIA dealership I trust. Service staff are honest, knowledgeable, and stay on schedule. They take time to answer my questions and investigate my concerns. They treat me with More

by cdenito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Beutler, Zach Crews
Report | Print
Apr 22, 2024 -

Kia Country of Charleston responded

Thank you so much for choosing Kia Country! We appreciate you so much for taking the time to leave us a review and share your experience with us :) We strive to make everyone feel at home here and not taken advantage of!

Helpful
April 12, 2024

The employees were very courteous and informative. There ain’t much more to say other than that More

by NELSORA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Crews
Report | Print
Apr 15, 2024 -

Kia Country of Charleston responded

Thank you for visiting us at Kia Country, we appreciate you :)

Helpful
April 10, 2024

Kevin is excellent at what he does and provides great service. I would recommend this dealer for service. More

by eccles7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Beutler
Report | Print
Apr 10, 2024 -

Kia Country of Charleston responded

Thank you so much for choosing Kia Country and recognizing our staff. We appreciate you immensely :)

Helpful
April 10, 2024

Service department is busy and customer service is minimal. I have been to other Kia locations and will not come back to this one. More

by Ttspellman
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Beutler
Report | Print
Apr 10, 2024 -

Kia Country of Charleston responded

Our Service Department is busy, but we did our best to get to your car and make all the fixes on time. We don't have much control over something like a back-ordered part. Our Service Director is reaching out to see what happened to make you feel your experience wasn't five stars.

Helpful
April 05, 2024

Absolute pleasure once I got my appointment. Very pleasant. Took too long to get an appointment. Need to have more appointments available sooner. More

by Carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Rowlands, Kevin Beutler
Report | Print
Apr 10, 2024 -

Kia Country of Charleston responded

First of all, thank you for your business. We do understand the frustration in getting appointments right away. Demand is still incredibly high which is why we urge people to make appointments ahead of time so there's no worry about your vehicle. Hope to see you the next time your service is needed :)

Helpful
April 05, 2024

Did not have my repair part for my appointment. Caused a extra trip and time spent driving from Summerville More

by tgibson40
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Mitch Jones
Report | Print
Apr 10, 2024 -

Kia Country of Charleston responded

Firstly, thank you for choosing Kia Country to service your vehicle! We do apologize for the inconvenience of not having a part in stock. If a part is on backorder, there's not much we can do. Please let us know if we can assist you in any way before the part comes in :)

Helpful
April 04, 2024

Great customer service. ..gonna make it right... gonna make u happy..service depart is the best More

by Tae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric "EG" Dambaugh, Kevin Beutler
Report | Print
Apr 10, 2024 -

Kia Country of Charleston responded

Happy to hear you had a positive experience with us. Thank you for choosing Kia Country :)

Helpful
April 04, 2024

Friendly, always answers my concerns/Questions prompt service, car is always clean, be back again for the next service More

by juliegoewey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Beutler
Report | Print
Apr 10, 2024 -

Kia Country of Charleston responded

Thank you for continuing to choose Kia Country, we appreciate you!

Helpful
April 03, 2024

Great Customer Service and akways a positive attitude. Takes the time to explain any isues. More

by hollyivy00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim LeRay, Kevin Beutler
Report | Print
Apr 10, 2024 -

Kia Country of Charleston responded

Thank you for choosing Kia Country :)

Helpful
April 01, 2024

I went in to kia country to have my car checked despite not having an appointment. Mr. Tucker without hesitation came out to assist me. After explaining the issue that I was experiencing, he took a look More

by Smallsgirl
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Elijah Tucker
Report | Print
Apr 04, 2024 -

Kia Country of Charleston responded

Thank you so much for sharing with us! We appreciate you coming to us with any problems that arise with your vehicle. Thank you for acknowledging the hard work of Mr. Tucker too :)

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