Kia Country of Savannah

Service associates are extremely professional, knowledgeable and helpful. Always being mindful of your time, money and experience. Have gone for all my service and best dealer I’ve ever dealt with knowledgeable and helpful. Always being mindful of your time, money and experience. Have gone for all my service and best dealer I’ve ever dealt with. More

This dealership isn’t customer friendly, awful customer service..They treat you like a number instead of a human being. They have no empathy at all. I had to come out of pocket $255 weekly for a rental unt service..They treat you like a number instead of a human being. They have no empathy at all. I had to come out of pocket $255 weekly for a rental until they finally got my vehicle in the shop for a diagnosis , not to mention it sat at the dealership over 30 days before being diagnosed. It was a struggle and I communicated it out but it didn’t seem to matter. When I submitted my paperwork they’re only giving me $50 for pain and suffering, so sad. Sherri Sanders was A-1. She went above and beyond to assist me once my vehicle was ready. More

KCOS has been consistent in excellent customer service. Andrew at the service desk is a pleasure to work with (as was Pat when he took care of me). Even though this visit was an oil change, I still appreci Andrew at the service desk is a pleasure to work with (as was Pat when he took care of me). Even though this visit was an oil change, I still appreciate the feedback on the other multipoint inspection items. No pressure to buy anything! For these types of visits, I usually just wait. They have a comfortable and well appointed waiting area. Overall, very pleased with the experience! More

Great service. Very helpful. D’Juan is the man and would highly recommend. Thank you Very helpful. D’Juan is the man and would highly recommend. Thank you More

Clean and met my expectations . They serviced my car as scheduled. We were able to leave on time. They serviced my car as scheduled. We were able to leave on time. More

Everyone that I interacted with was very friendly, and kind. They were very efficient. And very well organized.. kind. They were very efficient. And very well organized.. More

Great employee's. Always willing to help the customer's. Kenny and Andrew Great guys 👍👍‼️ Always willing to help the customer's. Kenny and Andrew Great guys 👍👍‼️ More

In May 2020 I purchased a 2011 Kia optima it started having oil consumption issues I took it to the dealership on two separate instances where they did 1,000 mi test my engine finally locked up in Janua having oil consumption issues I took it to the dealership on two separate instances where they did 1,000 mi test my engine finally locked up in January 2023 I contacted the dealer and they said it would be 2 months before they could even take a look at the car and a month afterwards to fix it I googled a recall on the 2011 through 2013 Kia Optimus engines now they're telling me they have to see if my engine in my 2011 Kia optima is a recall engine on top of that I got to provide a tow to the dealer Savannah is an hour and Charleston is an hour and a half why do you need to check on something that's on recall if you can help it don't buy kids I never will again they don't honor recalls my name is Richard Wilson ..... More

Daren was polite and very helpful. He kept in touch about a car that I ordered. Than when I needed a car ASAP he worked with me. He kept in touch about a car that I ordered. Than when I needed a car ASAP he worked with me. More

I love KIA and have seen the evolution grow into something incredible. I parted ways with my 2014 KIA Forte Koup (which was amazing for the 7 years I had it) to get into a new/used 2020 Sportage! something incredible. I parted ways with my 2014 KIA Forte Koup (which was amazing for the 7 years I had it) to get into a new/used 2020 Sportage! Brian was beyond exceptional! I recommend you ask for him when you are looking for a new/used KIA! He made me feel important, he was exciting, he was genuine from start to finish. He made it happen and didn’t let anything get in the way of me leaving with my new car! The car had a little damage on it and they took care of it at one of their preferred body shops and even they were incredibly nice. Coming from Atlanta, you don’t see that in the car world. I enjoy going to this Savannah KIA for service as well! If I need anything they are there for me and I couldn’t ask for anything more. Thanks Brian for making KIA more and more amazing! If I know anyone who is looking for a new car I’ll send them your way! More