"I obtained my car in March of 2017 with two extra..."
I obtained my car in March of 2017 with two extra policies through financing with Santander Consumer USA. It was totaled 3 weeks later. I personally called to report the total lost. Fast forward 2020 I checked my credit report to see three years of late payments to Santander. Apparently Kia Country of Savannah never sent the checks for the policies to cover the bill. After four months of constant calls and visit i was informed only one check can be sent as the second(the largest amount) has expired and there is nothing I can do. I began asking about the checks in February 2020, they didn't send payment until July 2020. Now i am left with three years bad payment history and $1,200 in debt owed to Santander all because they failed to issue checks or even care because I refused to buy another car from them. I am in the process of speaking with an attorney to handle this matter because this is life changing bad business.
"Great service great buy"
I went in not really knowing what I wanted but I knew what I needed. The saleswoman. Sadie met me at the door with a awesome smile and very interesting ear. We talked and what I needed and she recommended the 2020 Sorento. After some thought and her enthusiasm about making sure I was satisfied, I purchased this wonderful vehicle.....THANK YOU SADIE..
Special shout out to Edwin for walking with down my options and tirelessly working to make sure I get the best payment for my budget.
I made up my mind to upgrade my 2012 Sorento to a 2020 Sorento and could not be happier. My paperwork was done when I got to the dealership and Sadie answered all of my questions with ease and perfection.. Another Sorento and another great experience with KIA Country of Savannah. I cannot leave out Edwin who explained everything to me and had me out the door in time for my afternoon conference call!