Kia Downtown LA

Elizabeth Ramirez was very friendly and professional Lobby needs better maintenance and amenities for clients that are waiting Lobby needs better maintenance and amenities for clients that are waiting More

Great Customer Service. Thank you for taking the time to assist me, I appreciate it Thank you for taking the time to assist me, I appreciate it More

Such a great experience at this dealership. The sales team Leo, Damien, and Alex were extremely helpful, and did their best to get me the best deal. Financing with Andy was a breeze as well. Hi The sales team Leo, Damien, and Alex were extremely helpful, and did their best to get me the best deal. Financing with Andy was a breeze as well. Highly Recommend. More

Misael was very helpful and informative with the maintenance needed for my car and that put me at ease. Nice work! maintenance needed for my car and that put me at ease. Nice work! More

Excelente servicio muy amables y profesionales en lo que hacen los recomiendo les doy un 10 de 10 hacen los recomiendo les doy un 10 de 10 More

I went to this dealership for a recall. The Kia advisor was helpful and was able to accommodate and address my concerns during my visit. The Kia advisor was helpful and was able to accommodate and address my concerns during my visit. More

Helpful information everytime it’s needed and accomadating with appointments however when calling parts department there is a bit of a pit fall but over all 10/10 accomadating with appointments however when calling parts department there is a bit of a pit fall but over all 10/10 More

Not the best but it's convenient for me. If you have recalls they are perfect! When I have issues with my brand new 2023 kia telluride they can never find the cause. I was recently there due If you have recalls they are perfect! When I have issues with my brand new 2023 kia telluride they can never find the cause. I was recently there due to 2 recalls. I had an appointment but didn't receive any help until 30min after arriving in line. I was the second vehicle. More

"I had the absolute pleasure of working with Julie as my car advisor, and I must say, she truly exceeded all my expectations! Julie's expertise, patience, and dedication made the entire car oil change s my car advisor, and I must say, she truly exceeded all my expectations! Julie's expertise, patience, and dedication made the entire car oil change seamless and stress-free. I highly recommend Julie to anyone looking for a trustworthy and skilled car advisor. She's a true asset to her profession, and I'm grateful for the outstanding service she provided. Five stars isn't enough - Julie deserves a ten-star rating! More

Horrible service very unprofessional I was cheated out of 1100 dollars my car is still in there shop on and off for 2 months.. no one has called or given me any estimated time for the repairs to get done. I 1100 dollars my car is still in there shop on and off for 2 months.. no one has called or given me any estimated time for the repairs to get done. I paid 1100 dollars for transmission services that I would have not needed if they had did there job efficiently.. they have been a headache and very stressful to have to deal with from the owner to the manager and everyone eles in between that I had to deal with.. I would never recommend them to anyone except satan he would have a great time there.. More