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Kia Downtown LA
Los Angeles, CA
2,381 Reviews
See How We Make the Difference at Kia Downtown Los Angeles
There are so many ways that we appeal to our customers, and it all starts with offering you a comprehensive dealership experience here at Kia Downtown Los Angeles. You get all your bases covered from the moment you walk in, and have us to help you every step of your journey as you own your vehicle.
We provide you with many standout new Kia models, while you can also find a quality selection of used cars, as well. No matter what, you're going to find something that you want to drive off in. Along with that, we help you find a way to pay for your new or used ride with car loan and Kia lease options, and work with you the entire time to find the best plan possible.
But, we also provide more than selling or leasing a vehicle to you. All car owners can take advantage of our onsite car service and maintenance department. Our team is highly-trained, and use the latest technology, tools, equipment and Kia parts when we work on your vehicle, to give you a standout experience, and a long lasting ride that is properly cared for.
Throughout it all, you can count on Kia Downtown Los Angeles to give you the experience you desire. If you're interested in taking a closer look at any of the vehicles we have here in our showroom, you can stop in and check them out. We're located at 1945 S Figueroa St Los Angeles, California, and a short drive away from West Hollywood, Inglewood, Culver City and Glendale CA, and look forward to seeing you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,381 reviews
August 31, 2023
Preston was very attentive and kind, even offering me and everyone in the lobby waters on a very hot day, while he worked outside. My service was swift and the feedback was clear. Highly recommend. everyone in the lobby waters on a very hot day, while he worked outside. My service was swift and the feedback was clear. Highly recommend. More
by LEELASUBRAMANIAM
Verified CustomerEmployees Worked With
Preston Spears
August 30, 2023
Where are you friendly and they do the paperwork very fast. Almost no waiting. Time in an out. fast. Almost no waiting. Time in an out. More
by VIPTRUCKING
Employees Worked With
August 30, 2023
Not a good experience. I went the first time for recall they said I have to come back because they have to order the parts. I called I asked and they said that they have th I went the first time for recall they said I have to come back because they have to order the parts. I called I asked and they said that they have the parts I went the second time I waited 2 hours and they said the car is ready. After 3 days I received a call saying the parts arrived, I said I was there 3 days ago and they said my car is ready, the lady on the phone was very nice and she apologized and gave me the nearest appointment. Again I went for the3rd time I waited 3 hours. My appointment was at 7 they start working on my ca at 8:40. I tried to talk to the guy to tell him please I can’t be waiting all day and His reply always was almost done. Not a good experience at all. More
by tonynader69
Employees Worked With
Service
August 29, 2023
Jordan was amazing! ! He was patient with me and everything I asked! Chris in financial was also amazing!! Emailed me the contract as well and paper so I was comfortabl ! He was patient with me and everything I asked! Chris in financial was also amazing!! Emailed me the contract as well and paper so I was comfortable! My experience was amazing! More
by makennahiggins93
Employees Worked With
August 29, 2023
I'm giving 2-stars because the staff was friendly however the wait time for my vehicle was 6 hours for a check engine light... The light ended up being a glitch so nothing could be done. Then two days later the wait time for my vehicle was 6 hours for a check engine light... The light ended up being a glitch so nothing could be done. Then two days later the light came on again. I'm pretty disappointed that I spent the day waiting for my vehicle just for it to glitch again and I'm back at square one. Unfortunately, I won't be returning to this service location again. More
by lobg
Employees Worked With
Desiree
August 27, 2023
Very bad experience with service department and the cashier. They don’t follow up and they don’t care. They use the same words as the tape cashier. They don’t follow up and they don’t care. They use the same words as the tape More
by tonynader69
Employees Worked With
Service employee
