Kia Downtown LA

Lupe is an absolute rock star salesman! Thank you for making my car purchase seamless Thank you for making my car purchase seamless More

I am glad i went to this dealership i got treated like a vip guest and got in out like a heart beat didnt wait too long and left with a smile on my face vip guest and got in out like a heart beat didnt wait too long and left with a smile on my face More

kia servixe staff very nice and friendly, very helpful, good service, good advice for my next service, thank u good service, good advice for my next service, thank u More

Very knowledgeable staff, someone always returned a phone call, although it wasn't always same sales person. The car was delayed at the port, not preventable and in no way caused by the dealership! And when call, although it wasn't always same sales person. The car was delayed at the port, not preventable and in no way caused by the dealership! And when it did come in I was cleared to pick up quickly More

Service advisor, Arturo Rios, was very informative and efficient. I felt taken care of from start to finish. efficient. I felt taken care of from start to finish. More

The dealers at the shop are all super nice. I had various questions as I went in and they were all gracious about answering all my questions in detail. I had various questions as I went in and they were all gracious about answering all my questions in detail. More

Omari is an awesome sales person. Finance Director Russelk work wonders for me. Great experience Finance Director Russelk work wonders for me. Great experience More

There Internet department in on-site staff were very responsive and very prompt from A-Z they did not waste my time responsive and very prompt from A-Z they did not waste my time More

the service department needs a lot of help. I took my car to get fixed since they told me i had warranty, my car was there for almost a month before they then told me i didn’t have warranty. We I took my car to get fixed since they told me i had warranty, my car was there for almost a month before they then told me i didn’t have warranty. Went to Kia dealership downtown LA and traded my old car in and left with a new car same day. Great service in the sales department! thanks Alex and Aloy! More

I bought a new 2016 Kia sorrento since October 2021 I started having problems the light turn on and needs to replace the misfire#4 It was too much for me to pay over $700.00 to be fix they told me to buy started having problems the light turn on and needs to replace the misfire#4 It was too much for me to pay over $700.00 to be fix they told me to buy the injector and do it outside this piece only cost me less the $100.00 at the dealer I fix it and the problem still on This is the Eight time that I take my car to the dealer it stayed for one month and a half No rental car provide me I'm very disappointed with the service now It has another issue with the harmless cables and with the same missfire #4 the dealer didn't want to fix it because they didn't approve it because I fix the injector outside because It was too much to pay at the dealer they recommend me to fix outside now the problem of the harness and the same missfire even that Kia fix the injector the light is being and I had taken the vehicle 8 Times paying for the sparks, injector, ring and the problem still on My vehicle is 90,300 miles and what I feel upset is that I have two more payments to pay it off and know the vehicle is cover and it still has warranty up to 10000 thousand miles I had so much stress that I don't have no transportation it was my only car for my family and it didn't last for more years. I have all the diagnostics if the vehicle and I do not recommend Kia More