Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Kia Downtown LA
Los Angeles, CA
2,381 Reviews
See How We Make the Difference at Kia Downtown Los Angeles
There are so many ways that we appeal to our customers, and it all starts with offering you a comprehensive dealership experience here at Kia Downtown Los Angeles. You get all your bases covered from the moment you walk in, and have us to help you every step of your journey as you own your vehicle.
We provide you with many standout new Kia models, while you can also find a quality selection of used cars, as well. No matter what, you're going to find something that you want to drive off in. Along with that, we help you find a way to pay for your new or used ride with car loan and Kia lease options, and work with you the entire time to find the best plan possible.
But, we also provide more than selling or leasing a vehicle to you. All car owners can take advantage of our onsite car service and maintenance department. Our team is highly-trained, and use the latest technology, tools, equipment and Kia parts when we work on your vehicle, to give you a standout experience, and a long lasting ride that is properly cared for.
Throughout it all, you can count on Kia Downtown Los Angeles to give you the experience you desire. If you're interested in taking a closer look at any of the vehicles we have here in our showroom, you can stop in and check them out. We're located at 1945 S Figueroa St Los Angeles, California, and a short drive away from West Hollywood, Inglewood, Culver City and Glendale CA, and look forward to seeing you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,381 reviews
February 05, 2022
Car broke down 1 hour after service. Had to convince them to do diagnostic for free (even tho I just paid $700). Quoted me 1 week to fix- was without a car for more than a month. I the end they offered me 10 to do diagnostic for free (even tho I just paid $700). Quoted me 1 week to fix- was without a car for more than a month. I the end they offered me 100 off a 1800 (2500 total)service. To top it off they were ghosting my calls and not responding to texts Don’t come here More
by nf
Verified CustomerEmployees Worked With
Manny Salinas
February 05, 2022
My experience at Kia Downtown was great! Very fast service, my service advisor was great as well. Marc went over my invoice and explained the services completed. service, my service advisor was great as well. Marc went over my invoice and explained the services completed. More
by papelleo35
Employees Worked With
Marc Diaz
February 04, 2022
Great customer service. Everyone was extremely helpful and respectful. Made the whole experience less stressful and respectful. Made the whole experience less stressful More
by CBRENA08
Employees Worked With
February 03, 2022
Kia Downtown has excellent services. The service department are very friendly and the waited time was minimal. I took my car in to have it service and within the hour it was done. department are very friendly and the waited time was minimal. I took my car in to have it service and within the hour it was done. More
by JUSFRAN3
Employees Worked With
Christine
February 02, 2022
i had a great friendly staff they where fast and treated me kind thanks to your staff me kind thanks to your staff More
by MAENEWMAN68
February 02, 2022
This was the third Kia dealership I went to in a week, and from my very first interaction with them, I knew this is where I would be getting a car. Everyone was very friendly and helpful — not pushy or "s and from my very first interaction with them, I knew this is where I would be getting a car. Everyone was very friendly and helpful — not pushy or "salesy" at all. I'm thankful for this easy experience and feel great about the purchase I ultimately made! More
by KELLYMHANELT
Employees Worked With
Eliezer Hernandez
February 02, 2022
Refuse diagnose cause of the problem. Decline to electronic and switch diagnostic. Which recommended by another Kia Dealership New Orleans. Due to refusal, I transfer my car to another Kia service c electronic and switch diagnostic. Which recommended by another Kia Dealership New Orleans. Due to refusal, I transfer my car to another Kia service center. More
by cnpetroni15
Employees Worked With
Kristen Romero
February 02, 2022
I do not have a Kia (nor would I ever), do not live in LA (or even on the same coast) where this dealership is located. They will now not stop emailing me invoices, surveys, etc. even after I have contacted (or even on the same coast) where this dealership is located. They will now not stop emailing me invoices, surveys, etc. even after I have contacted them to inform them that they have the wrong email address. Please leave me alone, I’m not sure who gave you a fake email address but it was probably so they didn’t receive all this crap in their inbox but now it is coming to mine. SMH. More
by MP
Employees Worked With
Julie
February 01, 2022
No customer parkinglot (Farily understandable due to the location) Service dept employees weren't really professional. No greeting even I was standing infront of them. One guy looked at me like what and why location) Service dept employees weren't really professional. No greeting even I was standing infront of them. One guy looked at me like what and why is he standing there. Waited quiet some time even though we got there before appointment time also. Service took longer than expected as well. More
by Dan
Employees Worked With
Christine
