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Kia Downtown LA
Los Angeles, CA
2,381 Reviews
See How We Make the Difference at Kia Downtown Los Angeles
There are so many ways that we appeal to our customers, and it all starts with offering you a comprehensive dealership experience here at Kia Downtown Los Angeles. You get all your bases covered from the moment you walk in, and have us to help you every step of your journey as you own your vehicle.
We provide you with many standout new Kia models, while you can also find a quality selection of used cars, as well. No matter what, you're going to find something that you want to drive off in. Along with that, we help you find a way to pay for your new or used ride with car loan and Kia lease options, and work with you the entire time to find the best plan possible.
But, we also provide more than selling or leasing a vehicle to you. All car owners can take advantage of our onsite car service and maintenance department. Our team is highly-trained, and use the latest technology, tools, equipment and Kia parts when we work on your vehicle, to give you a standout experience, and a long lasting ride that is properly cared for.
Throughout it all, you can count on Kia Downtown Los Angeles to give you the experience you desire. If you're interested in taking a closer look at any of the vehicles we have here in our showroom, you can stop in and check them out. We're located at 1945 S Figueroa St Los Angeles, California, and a short drive away from West Hollywood, Inglewood, Culver City and Glendale CA, and look forward to seeing you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,381 reviews
April 19, 2024
Service staff needed to explain about upcoming charges. For instance, how much will be charged for maintenance, estimate charges before something else. For instance, how much will be charged for maintenance, estimate charges before something else. More
by y
Verified CustomerEmployees Worked With
MAYKEL
April 18, 2024
Everything was great salesman was cool and awesome numbers were exactly where I wanted them to be and Everyone was nice numbers were exactly where I wanted them to be and Everyone was nice More
by alighasham
Employees Worked With
April 18, 2024
I didn't have good credit, bank account or a co-signer ,after being told no,....2 hours later they ubered me back to the dealership and I drove home in a very nice vehicle 🙂 ,after being told no,....2 hours later they ubered me back to the dealership and I drove home in a very nice vehicle 🙂 More
by GREGORYJOHNSON653
Employees Worked With
April 17, 2024
Very friendly and always helpful. They make sure you have a pleasant experience and they explain in kid friendly language what the problem is. They make sure you have a pleasant experience and they explain in kid friendly language what the problem is. More
by 56MS.CPL
Employees Worked With
All the employees in the service department that l have been in contact with have been super supportive.
April 17, 2024
Great job, they give a lot attention in my car. I am very glad with the service. I am very glad with the service. More
by sccarmo
Employees Worked With
April 15, 2024
Rick was the best, and made the whole process extremely smooth! He answered ALL my questions and was extremely patient and informative. He worked with me to get the best car for my needs, without trying to smooth! He answered ALL my questions and was extremely patient and informative. He worked with me to get the best car for my needs, without trying to upsell me on features or anything I didn't want. He also didn't pressure me into anything—my decision to purchase a KIA ultimately came down to the level of service and quality of the whole experience. 10/10. More
by brilapolla
Employees Worked With
Rick
April 14, 2024
"Wow! I can't praise KIA Service of DTLA enough! I had an urgent situation and called them last minute - not only were they incredibly accommodating, but t I can't praise KIA Service of DTLA enough! I had an urgent situation and called them last minute - not only were they incredibly accommodating, but they managed to get me checked in within 10 minutes of my arrival. Despite my hectic schedule, they went above and beyond by safely holding my car until I could make it back later. The staff were an absolute delight to interact with - friendly, polite, and genuinely attentive to my needs. Even with the hustle and bustle of a busy service center, their operation ran seamlessly, like a well-oiled machine. KIA Service of DTLA truly sets the standard for exceptional service. I can't thank them enough for their professionalism and dedication to customer satisfaction. Highly recommended!" More
by barnettfischer03
Employees Worked With
Those who worked in the Service Center
