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Kia Downtown LA

Los Angeles, CA

4.3
2,381 Reviews
See How We Make the Difference at Kia Downtown Los Angeles There are so many ways that we appeal to our customers, and it all starts with offering you a comprehensive dealership experience here at Kia Downtown Los Angeles. You get all your bases covered from the moment you walk in, and have us to help you every step of your journey as you own your vehicle. We provide you with many standout new Kia models, while you can also find a quality selection of used cars, as well. No matter what, you're going to find something that you want to drive off in. Along with that, we help you find a way to pay for your new or used ride with car loan and Kia lease options, and work with you the entire time to find the best plan possible. But, we also provide more than selling or leasing a vehicle to you. All car owners can take advantage of our onsite car service and maintenance department. Our team is highly-trained, and use the latest technology, tools, equipment and Kia parts when we work on your vehicle, to give you a standout experience, and a long lasting ride that is properly cared for. Throughout it all, you can count on Kia Downtown Los Angeles to give you the experience you desire. If you're interested in taking a closer look at any of the vehicles we have here in our showroom, you can stop in and check them out. We're located at 1945 S Figueroa St Los Angeles, California, and a short drive away from West Hollywood, Inglewood, Culver City and Glendale CA, and look forward to seeing you!
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1945 Figueroa Street

Los Angeles, CA

90007

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Showing 2,381 reviews

March 14, 2024

Great costumer service Good people Good experience with the staff Will always recommend to my friends More

by LOSFELIZSMOKESHOP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary
March 14, 2024

I brought it my car for a diagnostic test on the engine because it was shaking and has a recall on it. They never looked at my engine, but found "other" issues with it. I took it somewhere else, and in les More

by meaganespinal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maya Fakih
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2024 -

Kia Downtown LA responded

Thank you for taking the time to provide us with your feedback. I'm sorry to hear that our level of service was not satisfactory. Please feel free to contact me directly to discuss this in more detail. 213-471-2523 -Zubair Ali, Director of Fixed Operations, Kia Downtown Los Angeles

March 14, 2024

I had the best experience at Kia Downtown LA. Shoutout to Damian for being an amazing salesman and Andy who made the finance paperwork a breeze! They’ve earned my business and I will be recommend More

by Anissa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damian, Andy
March 14, 2024

The times I have gone, they are always polite,and ready to help with any concerns. More

by JACKYQUEZADA48
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Romero and Mike Avanecian
March 14, 2024

Worst dealer ship wasn’t happy because they don’t explain how the car works or how to change it to the sport mode and if it has a gap they don’t tell you I had 3 days with the car I wanted trade in and the More

by keirydelilah05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Roxana Munoz
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2024

It's crazy how they try to get you to commit to a high car payment when they should be trying to help you get the lowest payment possible..#DTLAKIADOBETTER More

by crystalallen885
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Maya Fakih
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2024

Very unorganized and inefficient dealership. Had my recall appointment booked weeks in advance, and when I got there they didn’t have the piece needed to fix my car. So I needed to take my car b More

by CRISTIELEN.SN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maya Fakih
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

Kia Downtown LA responded

Thank you for taking the time to provide us with your feedback. I'm sorry to hear that our level of service was not satisfactory. Please feel free to contact me directly to discuss this in more detail. 213-471-2523 -Zubair Ali, Director of Fixed Operations, Kia Downtown Los Angele

March 13, 2024

Arturo and Jessie were very helpful. The concept of waiting in the car for the service advisor however seemed strange. More

by srini_kopparapu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
March 13, 2024

excelent service nice work A A A A A A A A A A A More

by VAHANP1139
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
March 13, 2024

Arturo was very helpful with getting my car needs taken care of. Thank you DTLA KIA! More

by MARTHAEGONZALEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
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