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Kia Downtown LA
Los Angeles, CA
2,381 Reviews
See How We Make the Difference at Kia Downtown Los Angeles
There are so many ways that we appeal to our customers, and it all starts with offering you a comprehensive dealership experience here at Kia Downtown Los Angeles. You get all your bases covered from the moment you walk in, and have us to help you every step of your journey as you own your vehicle.
We provide you with many standout new Kia models, while you can also find a quality selection of used cars, as well. No matter what, you're going to find something that you want to drive off in. Along with that, we help you find a way to pay for your new or used ride with car loan and Kia lease options, and work with you the entire time to find the best plan possible.
But, we also provide more than selling or leasing a vehicle to you. All car owners can take advantage of our onsite car service and maintenance department. Our team is highly-trained, and use the latest technology, tools, equipment and Kia parts when we work on your vehicle, to give you a standout experience, and a long lasting ride that is properly cared for.
Throughout it all, you can count on Kia Downtown Los Angeles to give you the experience you desire. If you're interested in taking a closer look at any of the vehicles we have here in our showroom, you can stop in and check them out. We're located at 1945 S Figueroa St Los Angeles, California, and a short drive away from West Hollywood, Inglewood, Culver City and Glendale CA, and look forward to seeing you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,381 reviews
December 19, 2023
My experience was easy and not pressured to sign,I am very happy with my new car very happy with my new car More
by clarenceburch1956
Verified Customer
December 19, 2023
Raven was really too nice. He explained everything to me. He answered any questions I had after the sale, even on his day off. I really don't think I would have bought a Kia wi He explained everything to me. He answered any questions I had after the sale, even on his day off. I really don't think I would have bought a Kia without him. I came to look at the car without thinking about it, but he explained the car so well that I became interested in the car, and I bought it on the second visit. I would highly recommend Raven for my next car purchase or if someone I know is looking for a car. Of course, I am very satisfied with my Kia car. More
by melonba2
Employees Worked With
Raven Miramontez
December 19, 2023
Be careful because they will not be clear with the information they provide. Spescially with the care package... I will pay the car in full as soon as I can and never return to KIA DTLA information they provide. Spescially with the care package... I will pay the car in full as soon as I can and never return to KIA DTLA More
by ALEXITO2OO910
Employees Worked With
Jimmy Alex
December 18, 2023
Raven and Jimmy gave me an amazing deal. I love Kia of downtown LA for helping me get approved. Terrific service! Made it quick and easy I love Kia of downtown LA for helping me get approved. Terrific service! Made it quick and easy More
by Yernazkaziyev
Employees Worked With
Jimmy and Raven
December 15, 2023
The service center is extremely busy. I arrived 10 minutes early for my scheduled service appointment and waited 30 minutes to get checked in. The minor work requested (tire rotation and I arrived 10 minutes early for my scheduled service appointment and waited 30 minutes to get checked in. The minor work requested (tire rotation and alignment, software recall) was projected to take 3 hours but took 7 hours. I was not updated in a timely way and ended up sitting in the noisy waiting room for 4 hours. More
by allifuligni
Employees Worked With
Service department
December 15, 2023
I went there for a recall. They kept my car all day. When i finally got it back emilio helping me assured me everything was good. When i picked it up I assumed it was done. As They kept my car all day. When i finally got it back emilio helping me assured me everything was good. When i picked it up I assumed it was done. As i was driving away one of the guys that worked on my car came out to say he wasn't able to do the recall because the part was back ordered. I was kind of surprised because i was just told everything was done, so i called and emelio said “I can give you 100% guarantee that everything was done” that i should take his word for it, but how could i when i did take his word for it the first time. This was on a weekend closing time. So i went home and it bothered me all weekend, so i called Monday i spoke to a supervisor that looked into it and it took his some long time to figure out that it was in-fact not done! I had schedule for ANOTHER weekend to redo what was not done. I wasted 2 hours there. I was very dissatisfied. I bring my car to a kia dealer because “they are the professionals” but after this chaos i’m not sure how i feel about it anymore. The service isn’t cheap and if you bring a car and expect things to be done and they are not…. More
by ASTRID_MNDZ
Employees Worked With
Emilio
