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Kia Downtown LA - Service Center

Los Angeles, CA

4.1
1,129 Reviews

1,129 Reviews of Kia Downtown LA - Service Center

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June 14, 2024

Helpful information everytime it’s needed and accomadating with appointments however when calling parts department there is a bit of a pit fall but over all 10/10 More

by ashleynazira01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maya Fakih
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Alaverdyan
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2024

Not the best but it's convenient for me. If you have recalls they are perfect! When I have issues with my brand new 2023 kia telluride they can never find the cause. I was recently there due More

by SHAREIABLOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misael Rios
June 14, 2024

"I had the absolute pleasure of working with Julie as my car advisor, and I must say, she truly exceeded all my expectations! Julie's expertise, patience, and dedication made the entire car oil change s More

by GOMDELGADO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie
June 13, 2024

Horrible service very unprofessional I was cheated out of 1100 dollars my car is still in there shop on and off for 2 months.. no one has called or given me any estimated time for the repairs to get done. I More

by NOTCH76TNC
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Omari King
1.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Espinoza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Alaverdyan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adalid Lopez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Vanegas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Kim
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eliezer Hernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Elreda
1.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Hernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Roxana Munoz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Zuber ali
June 11, 2024

Provided me with accurate wait time and excellent customer service throughout the time they were doing my oil change! More

by jess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Avanecian
June 11, 2024

Desiree and her mechanical are awesome. The tech and her sent me a video of the work my vehilce needed. It was like I was there. More

by emariocesar99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree
June 11, 2024

Elizabeth was a pleasure to work with and accommodated me extremely well. I'll definitely be coming back to work with her More

by rooney.liam29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Ramirez
June 11, 2024

I love the customer service they war great & the communication was real good fast service More

by kinggreen92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thank u Misael Rios
June 10, 2024

Kia was able to accomadate me. I dropped off my car about an hour earlier than my appointment time. Service was as advertised. More

by BUENDIA.JESSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misael Rios
June 09, 2024

Professional courtesy nice and quick understanding my needs. She explained everything it was a pleasure to have her as my service worker More

by SHARIETURNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desire
1
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