Kia Downtown LA - Service Center

Alejandra was extremely helpful. I was in a bind and needed my service expedited, and Alejandra came through and got me in and out in no time. She was empathetic and efficient. needed my service expedited, and Alejandra came through and got me in and out in no time. She was empathetic and efficient. More

My service advisor was awesome and provided great customer service. The actual repair took a lot longer than expected, but overall a good experience. customer service. The actual repair took a lot longer than expected, but overall a good experience. More

I received a good service, it was faster Thani thought I would wait. I will be back. would wait. I will be back. More

i been a customer since 2014 took my car for service this time i was in and out great customer service clean waiting room with free wifi time i was in and out great customer service clean waiting room with free wifi More

Goood customer service number , great service………. Gooo md good good goood goood service goo goof md good good goood goood service goo goof More

I rescheduled here from a different Kia and I will permanently be a customer. I came in for several services. I was directed services I actually needed and would benefit me most. The services were ti permanently be a customer. I came in for several services. I was directed services I actually needed and would benefit me most. The services were timely and my rep kept me informed and offered my children refreshments. More

My tire covers were removed for the repair process and were not but back on afterwards. I almost drove off without noticing. Awful customer service! were not but back on afterwards. I almost drove off without noticing. Awful customer service! More

I will never come back. It was horrible customer service, never started on my car until I went up three times. I waited 4 hours for a wire change and they wanted to charge me for a blown bulb, which I had fi never started on my car until I went up three times. I waited 4 hours for a wire change and they wanted to charge me for a blown bulb, which I had fixed the week before. Then they never brought my car up after it was done and kept passing the buck on who was supposed to bring it up. More

I like that besides my routine service they advise me that my car needs further maintenance or parts to make my car life extend. that my car needs further maintenance or parts to make my car life extend. More

Clean and spotless, good experience , advisor courteous and professional . Waiting room clean , bathroom clean. Waiting time for car to be done quick and professional . Waiting room clean , bathroom clean. Waiting time for car to be done quick More