Kia Downtown LA - Service Center

Elizabeth took care of me. Was concerned that everything was going good and that my car got the right service it needed to be done. Was concerned that everything was going good and that my car got the right service it needed to be done. More

There was a lot of mistakes done at the dealership, one, I don't own several vehicles. Two, they had my wrong personal information, they called my ex-wife, to notify me. I had to tell him my email and my ce I don't own several vehicles. Two, they had my wrong personal information, they called my ex-wife, to notify me. I had to tell him my email and my cell number. Three, they offered me a shuttle ride, without notifying me, they don't pick up at residence. I had to walk 2 mi back. Number four. The tech did not check my tires well I have the tire signal on since last week. I'm even thinking that maybe this is not a full service. I am very disappointed at the quality of service I received and attention. More

This is where I always go to get my car worked on. I wish there was one closer to my home. I wish there was one closer to my home. More

Excellent service and Julie and Arturo very professional and excellent customer service and explains everything very well. and excellent customer service and explains everything very well. More

They are mandatory, they don’t give real price, lyers, I only need the oil change but they said they cannot do only oil change, they kinda push you to take one of those ridiculous packages and drain your mo only need the oil change but they said they cannot do only oil change, they kinda push you to take one of those ridiculous packages and drain your money More

Arturo and team did everything they promised. There was no disparity between expectations and outcomes. There was no disparity between expectations and outcomes. More

Quick pick-up due to ability to pay invoice on-line when work has been completed. Convenient DTLA location. Excellent communication from service dept personnel. Clean and organized service facility. work has been completed. Convenient DTLA location. Excellent communication from service dept personnel. Clean and organized service facility. More

Easy process, and I was really happy with the ease of communication and quality of service communication and quality of service More

Mike said oil change service would be done in 1hr30mins and he was right on time. Accuracy is a must! and he was right on time. Accuracy is a must! More

I appreciate the service. It was a great experience. They did not take a long time. It was a great time and I will recommend them to friends. It was a great experience. They did not take a long time. It was a great time and I will recommend them to friends. More