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Kia Downtown LA - Service Center

Los Angeles, CA

4.1
1,451 Reviews

1,451 Reviews of Kia Downtown LA - Service Center

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March 01, 2024

Best costumer service ever I went with appointment and was seen on time and very quick More

by KYLABLANCHE32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omari King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Alaverdyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adalid Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Vanegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eliezer Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Elreda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roxana Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2024

Great service from dealership. Delivery service on time. Estimated expenses was accurate Near work location More

by HRART13243
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
February 28, 2024

Elizabeth was incredibly helpful, communicative and efficient. I really appreciated the consistent communication via text and being able to access my bill and services online in real time and settle pa More

by ALHELM86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Ramirez, 5 stars
February 28, 2024

Great service and friendly staff available at all times with a easy process though out the entire time. More

by HBUCIO96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Romero, Arthur rios
February 28, 2024

Excellent,customer service, I would recommend this kia Downtown la ,,,good service and lot of help More

by AGUSTINAIBARRA764
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maya Fakih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omari King
3.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Espinoza
4.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Hernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2024

Unpredictable waiting times for service appointments. Poor communication about problems that occurred during the service work. More

by asfrenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Espinoza
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2024

Overall good , However when they said my tire pressure was adjusted to 35PSI and I later checked . It was not . Tires had 40,38,36,40 psi More

by josh05520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree
February 27, 2024

The gentleman (Alli) who assisted me at the Service Center was exceptional. He kept me updated on the process and was extremely professional. More

by DTENNIE2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alli
February 26, 2024

The staff at the service center were really friendly and cooperative. Their customer service was excellent. More

by BETSONLEANDRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree Rodriguez
February 25, 2024

Experience was great. Better than other Kia service centers I have been to. The interactions seemed genuine and not forced and I felt heard. I didn’t feel pressured or any More

by VA.RAMOS64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omari King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Alaverdyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adalid Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Vanegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eliezer Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Elreda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roxana Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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