Kia Downtown LA - Service Center

I go there in a montly básics and always something is missing from my car bolts or cover when doing oíl change! Last time I request to check tire and fix it but they didn't and I have to take it some whe missing from my car bolts or cover when doing oíl change! Last time I request to check tire and fix it but they didn't and I have to take it some where alse! More

Julie Romero good service provider to help out and friendly. She took care of me right away even though I had to wait a few minutes after my appointment time. The wait time to get my car back was not friendly. She took care of me right away even though I had to wait a few minutes after my appointment time. The wait time to get my car back was not so bad it was approx about an hour not like other times. Services were fast and very convenient.. Thank you! :) More

Julie greet with a smile. She took care of all our needs. Also she got as in and out. She took care of all our needs. Also she got as in and out. More

It was pretty upsetting to show up to my appointment and wait 45 minutes in my car till I got attended. And for them to tell me that they didn’t have the part. I don't Understand why Kia kept calling me eve wait 45 minutes in my car till I got attended. And for them to tell me that they didn’t have the part. I don't Understand why Kia kept calling me every other day to schedule an appointment if they didn’t have the part in stock. I had Yo walk away without the recall being taken care off. More

Very helpful, very informative, supportive and make sure that everything was taken care of with what I needed that everything was taken care of with what I needed More

Arturo is the best service provider. He is helpful and takes his time to explaine. He is helpful and takes his time to explaine. More

This was one of the worst experiences I have had getting my car serviced. They had my car for over a week and still never fixed the problem I originally came in for. While Arturo gave me a refund for the wo my car serviced. They had my car for over a week and still never fixed the problem I originally came in for. While Arturo gave me a refund for the work, it was still the worst communication and service I have experienced by far. More

Very fast and thorough, I didn’t have an appointment and didn’t get turned away didn’t get turned away More

Alli gave exceptional service and answered all of my questions that I had about my service and all my concerns regarding my next service appointment. He is amazing! questions that I had about my service and all my concerns regarding my next service appointment. He is amazing! More

Poor communication, poor customer service, unprofessional, oil change and sludge prevention, battery change took a week to get done. My vehicle was returned with damage on the rear end. Still unprofessional, oil change and sludge prevention, battery change took a week to get done. My vehicle was returned with damage on the rear end. Still awaiting for management to get back to me to get this issue resolved. More