Kia Downtown LA - Service Center

Not enough space in the waiting. Bathroom dirty. Bad smell - need air filter in the waiting room Bathroom dirty. Bad smell - need air filter in the waiting room More

Very friendly staff but very poor customer service and communication Long wait for and you have to call to be informed of your vehicle repair status communication Long wait for and you have to call to be informed of your vehicle repair status More

Eric took care of our car service and was very knowledgeable and helpful. Great customer service! knowledgeable and helpful. Great customer service! More

Best great service always , thanks a lot for your patience and give us the best service patience and give us the best service More

Wait time is still not great. Otherwise a fine experience. Very helpful considerate staff there. Otherwise a fine experience. Very helpful considerate staff there. More

I get that they doing the good job and really excellent service from the KIA DTLA downtown service. I really appreciate service from the KIA DTLA downtown service. I really appreciate More

Arturo was amazing. He explained everything perfectly and had the best customer friendly service. Made my experience smooth and easy! He explained everything perfectly and had the best customer friendly service. Made my experience smooth and easy! More

Arturo was nice and helpful and communicative. the overall vibe is welcoming and easy, thank you. the overall vibe is welcoming and easy, thank you. More

The dealership did an excellent job on the car and great customer service. Thank you. customer service. Thank you. More

Thank you Adam Kim for helping me with the process of purchasing a vehicle at Kia Downtown LA! purchasing a vehicle at Kia Downtown LA! More