Kia Downtown LA - Service Center

The customer service is impeccable. Just a small disconnect in communication. I was told my car was done and fixed but when I drove away I see that the car was not worked on at all. Due Just a small disconnect in communication. I was told my car was done and fixed but when I drove away I see that the car was not worked on at all. Due to a parts issue. Overall I am still pleased with my experience. I hope my follow appointment comes quickly More

First service they had to rotate my tires in my service and they didn’t… and they didn’t… More

Quick and efficient facility with very knowledgeable staff , I would defiantly come back to get my car fix , thank you staff , I would defiantly come back to get my car fix , thank you More

I came in for my first oil change and the service was great and the staff were very welcoming. great and the staff were very welcoming. More

Purchased my car from this location and also go for service. Easy to book appointments, with friendly and fast service. service. Easy to book appointments, with friendly and fast service. More

Arturo Rios was great! ! He explained to me some concerned I had that NO other rep was able to give me answer for in the past! My service was completed VERY fast! Arturo wen ! He explained to me some concerned I had that NO other rep was able to give me answer for in the past! My service was completed VERY fast! Arturo went over the invoice with me to explain the cost! Honestly this was probably the BEST service I’ve had there in YEARS More

Great service, fast service, reliable and reputable service. Happy with over all service. Also customer service was great. service. Happy with over all service. Also customer service was great. More

I love my kia and kia of downtown. Misael Ríos is my service advisor Who always takes care of me and my vehicle. If you see this Rios, Thanks for always taking care of me. Misael Ríos is my service advisor Who always takes care of me and my vehicle. If you see this Rios, Thanks for always taking care of me. More

I appreciate the fast and prompt service. I would recommend Kia America to friends and family. I would recommend Kia America to friends and family. More

The person who took care of me was good customer service, and you know his job. He show me all the fundamentals, and I wish other other employees would do the right thing. Take care. and you know his job. He show me all the fundamentals, and I wish other other employees would do the right thing. Take care. More